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Consumer Trust Stories - Page 12

Kiwi Stories

Consumer Trust stories

AI agents meet stablecoins…when money gets interesting!
Crypto

AI agents meet stablecoins…when money gets interesting!

Galaxy Digital's CEO predicts AI agents will soon be the biggest users of stablecoins, merging smart finance with instant digital payments in everyday life.

By Paul Quickenden • 5 min read • Wed, 1st Oct 2025

Global Stories

Consumer Trust stories

Solera & Digidentity launch streamlined MVIS compliance tool
Cartech

Solera & Digidentity launch streamlined MVIS compliance tool

Solera Autodata and Digidentity will launch an MVIS-compliant tool in Nov 2025 to simplify access to hybrid and EV data for Aussie independent workshops.

By Melania Watson • 3 min read • Wed, 22nd Oct 2025
Mobile app ordering four times faster than web, boosts loyalty
Customer Experience

Mobile app ordering four times faster than web, boosts loyalty

Paytronix report reveals restaurant orders are up to four times faster on native mobile apps than web, boosting loyalty and repeat customer purchases.

By Catherine Knowles • 4 min read • Thu, 16th Oct 2025
UK & Ireland consumers embrace AI assistants, trust grows with use
Customer Experience

UK & Ireland consumers embrace AI assistants, trust grows with use

Nearly three-quarters of UK and Ireland consumers now trust AI assistants, with 79% confident chatbots provide reliable help, says IBM study.

By Shannon Williams • 4 min read • Thu, 2nd Oct 2025
India leads Asia Pacific in AI adoption & institutional trust
Physical Security

India leads Asia Pacific in AI adoption & institutional trust

India leads Asia Pacific in AI adoption with 56% of metro adults using generative AI in 2025, driven by high AI literacy and strong institutional trust.

By Jed Nykolle Harme • 4 min read • Thu, 18th Sep 2025
Gen Z & Millennials turn to AI for shopping advice over search
Marketing Technologies

Gen Z & Millennials turn to AI for shopping advice over search

A global survey reveals 33% of Gen Z and 26% of Millennials prefer AI platforms over search engines for shopping advice, signalling a shift in consumer habits.

By Shannon Williams • 4 min read • Wed, 17th Sep 2025
Organisations rethink mobile app security amid rising breaches
Mobile Device Management

Organisations rethink mobile app security amid rising breaches

Despite 93% confidence in defences, 62% of organisations faced mobile app breaches last year, prompting a shift towards proactive security in development.

By Shannon Williams • 3 min read • Thu, 11th Sep 2025
Why better data management is the cornerstone of privacy readiness in Australia's regulatory future
Data Protection

Why better data management is the cornerstone of privacy readiness in Australia's regulatory future

Australian privacy reforms demand stronger data management; businesses must embed governance and automation to stay compliant and maintain trust.

By Andy Milburn • 5 min read • Thu, 21st Aug 2025

Stories from Other Regions

Consumer Trust stories

Gen Z shift sees brand loyalty give way to trend-driven trust
Customer Experience

Gen Z shift sees brand loyalty give way to trend-driven trust

Gen Z UK shoppers are prioritising viral trends and influencer promotion over traditional brand loyalty, reshaping consumer trust according to SAP Emarsys.

By Jed Nykolle Harme • 3 min read • Wed, 8th Oct 2025
Australians demand human touch as trust in AI & data use wanes
Customer Experience

Australians demand human touch as trust in AI & data use wanes

Only 23% of Australians trust companies to use AI responsibly, preferring human interaction over automation amid growing data privacy concerns.

By Melania Watson • 5 min read • Wed, 8th Oct 2025
Australian trust in organisations declines as AI use accelerates
Biometrics

Australian trust in organisations declines as AI use accelerates

Trust in organisations managing identity data in Australia has dropped, with only 11% fully trusting them amid rising AI use and data security concerns.

By Melvin Hipolito • 4 min read • Thu, 2nd Oct 2025
Singaporeans embrace AI but trust remains low, report finds
Generative AI

Singaporeans embrace AI but trust remains low, report finds

Nearly half of Singaporean online adults use generative AI, but a Forrester report finds consumer trust remains low amid concerns.

By Shannon Williams • 4 min read • Fri, 26th Sep 2025
UK leads climate risk, firms unready amid net-zero push
Supply Chain

UK leads climate risk, firms unready amid net-zero push

UK leads global climate risk assessments with 83% companies involved, yet 54% feel unprepared despite strong net-zero commitments.

By Jed Nykolle Harme • 4 min read • Mon, 22nd Sep 2025
UK consumers cut impulse spending, turn to smaller retailers
Marketing Technologies

UK consumers cut impulse spending, turn to smaller retailers

Two-thirds of UK consumers cut impulse buys amid cost-of-living strains, favouring smaller retailers and embracing minimalist spending habits.

By Jed Nykolle Harme • 3 min read • Thu, 4th Sep 2025
NeoDay, T-Systems partner to boost GDPR-compliant loyalty tech
Customer Experience

NeoDay, T-Systems partner to boost GDPR-compliant loyalty tech

NeoDay partners with T-Systems to offer a GDPR-compliant loyalty platform on the Open Telekom Cloud, enhancing data sovereignty across Europe.

By Jed Nykolle Harme • 3 min read • Sat, 30th Aug 2025
Australians prioritise privacy & AI personalisation in online shopping
Data Protection

Australians prioritise privacy & AI personalisation in online shopping

New research reveals Australians prioritise data privacy and AI personalisation in online shopping, seeking better service and seamless digital experiences.

By Melvin Hipolito • 3 min read • Tue, 26th Aug 2025
Exclusive: Why automation & AI are now vital for Australian resilience
Digital Transformation

Exclusive: Why automation & AI are now vital for Australian resilience

Australian firms face rising IT outages and trust drops, making automation and AI vital for resilience ahead of APRA's CPS 230 compliance by July 2025.

By Melania Watson • 6 min read • Thu, 21st Aug 2025