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Consumer Trust Stories - Page 9

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Consumer Trust stories

Study finds AI ads rival humans when visuals build trust
DevOps

Study finds AI ads rival humans when visuals build trust

AI-made ads can now rival human creative, with trust-building visuals such as clear faces lifting click-through rates in large-scale study.

By Mark Tarre • 4 min read • Thu, 29th Jan 2026
AI heightens data privacy risks & reshapes digital trust
Data Protection

AI heightens data privacy risks & reshapes digital trust

AI's rapid spread, weak data governance and rising scepticism are reshaping digital trust and sharply escalating privacy risks.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 29th Jan 2026
Privacy shifts from compliance checkbox to market edge
Data Protection

Privacy shifts from compliance checkbox to market edge

Privacy is shifting from a legal checkbox to a strategic differentiator as watchdogs and customers demand proof of real-world data protection.

By Shannon Williams • 4 min read • Fri, 23rd Jan 2026
Explainer: Why service and repair shops are disappearing
Supply Chain

Explainer: Why service and repair shops are disappearing

Repair shops once formed the backbone of local high streets. Rising costs, sealed devices and shifting consumer habits are now pushing many to close.

By Sofiah Nichole Salivio • 4 min read • Thu, 22nd Jan 2026
Governments tighten social media age checks for children
Data Protection

Governments tighten social media age checks for children

Governments worldwide tighten social media age checks for children, fuelling demand for privacy-friendly facial age estimation tools.

By Mark Tarre • 4 min read • Mon, 19th Jan 2026
Yext predicts AI will redefine online discovery by 2026
Digital Transformation

Yext predicts AI will redefine online discovery by 2026

Yext predicts AI will overhaul online discovery by 2026, as trust in AI search grows and brands race to be chosen by algorithms.

By Mark Tarre • 3 min read • Tue, 13th Jan 2026
AI agents to reshape retail, squeeze SaaS & ad spend
Customer Experience

AI agents to reshape retail, squeeze SaaS & ad spend

AI agents will reshape how shoppers discover brands, forcing retailers to rethink visibility as SaaS vendors and ad budgets come under strain.

By Shannon Williams • 5 min read • Tue, 13th Jan 2026
UK insurers revisit pricing as FCA reforms bite back
Market competition

UK insurers revisit pricing as FCA reforms bite back

UK insurers reshape pricing and products as FCA reforms spur fresh gaps between new and renewal premiums and add complexity for consumers.

By Sofiah Nichole Salivio • 4 min read • Tue, 13th Jan 2026
Adobe sees surge in AI-driven traffic & conversions
Data Analytics

Adobe sees surge in AI-driven traffic & conversions

Adobe says generative AI referrals to retailers jumped nearly 700% over the 2025 holidays, driving longer visits and stronger conversions.

By Mark Tarre • 4 min read • Tue, 13th Jan 2026
AI strategies shift from cost-cutting to growth focus
Digital Transformation

AI strategies shift from cost-cutting to growth focus

Business leaders now see AI chiefly as a growth engine, with most shifting strategies from cost-cutting to revenue and innovation gains.

By Catherine Knowles • 4 min read • Mon, 12th Jan 2026
Exactly.com predicts AI & agentic commerce for 2026
Data Protection

Exactly.com predicts AI & agentic commerce for 2026

Exactly.com predicts AI agents, social commerce and omnichannel retail will redefine trust, convenience and control in 2026 shopping.

By Shannon Williams • 4 min read • Fri, 9th Jan 2026
Study finds value for money eclipses speed & price
Customer Experience

Study finds value for money eclipses speed & price

Value for money drives online customer sentiment three times more than price, delivery speed or product quality, a study of reviews finds.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 8th Jan 2026
Shoppers now prize reliable, transparent deliveries
Customer Experience

Shoppers now prize reliable, transparent deliveries

Shoppers in the UK and US now value reliable, transparent deliveries and returns over speed alone, new research from Locus suggests.

By Catherine Knowles • 4 min read • Wed, 7th Jan 2026
AI, circular retail & data to reshape global shopping
Customer Experience

AI, circular retail & data to reshape global shopping

AI agents, circular retail and tighter rules will upend shopping by 2026, Akeneo warns, as poor product data threatens brand visibility.

By Catherine Knowles • 5 min read • Wed, 7th Jan 2026

Stories from Other Regions

Consumer Trust stories

Canon wins Putra Brand Award for 15th straight year
Customer Experience

Canon wins Putra Brand Award for 15th straight year

Canon secures Silver at the 2025 Putra Brand Awards in Malaysia's office gear category, marking an unbroken 15-year streak of wins.

By Mark Tarre • 2 min read • Mon, 26th Jan 2026
UK health & beauty marketers to ramp up AI in 2026
Data Analytics

UK health & beauty marketers to ramp up AI in 2026

UK health and beauty marketers plan to deepen AI use in 2026 while boosting hiring, creative budgets and influencer partnerships.

By Mark Tarre • 4 min read • Thu, 22nd Jan 2026
US travellers trust AI for trip ideas, not payments
Data Protection

US travellers trust AI for trip ideas, not payments

US travellers embrace AI to plan and compare trips but still prefer to handle bookings and payments themselves amid trust and security concerns.

By Karen Joy Bacudo • 4 min read • Sat, 17th Jan 2026
Designer Kids Club debuts ReLuxe Story circular IDs
Customer Experience

Designer Kids Club debuts ReLuxe Story circular IDs

Designer Kids Club launches ReLuxe Story, using Digital Product Passports to track luxury childrenswear from first purchase to resale.

By Sofiah Nichole Salivio • 5 min read • Wed, 14th Jan 2026