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Consumer Trust Stories - Page 11

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Consumer Trust stories

Aussie shoppers embrace AI assistants to manage festive budgets
Generative AI

Aussie shoppers embrace AI assistants to manage festive budgets

Amid budget concerns, 61% of Aussie shoppers are turning to AI assistants to manage holiday gift buying and reduce spending stress this festive season.

By Sean Mitchell • 4 min read • Mon, 17th Nov 2025
AI, social media & flexible payments to drive festive shopping
Crypto

AI, social media & flexible payments to drive festive shopping

AI, social media, and flexible payments like BNPL will shape festive shopping as 69% of consumers trust AI to assist their Black Friday and holiday purchases.

By Catherine Knowles • 4 min read • Fri, 14th Nov 2025
Retailers face surge in AI-driven cyber threats & supply chain risks
Digital Transformation

Retailers face surge in AI-driven cyber threats & supply chain risks

Nearly half of retailers face rising AI-driven cyber attacks, with just 25% prepared for these sophisticated threats amid growing supply chain security concerns.

By Sean Mitchell • 3 min read • Thu, 13th Nov 2025
AI-driven shopping surges, raising new risks for merchants
Risk & Compliance

AI-driven shopping surges, raising new risks for merchants

A survey shows 73% of shoppers use AI tools, raising new fraud risks and liability concerns for merchants during the rise of agentic commerce.

By Catherine Knowles • 4 min read • Thu, 23rd Oct 2025

Stories from Other Regions

Consumer Trust stories

Black Friday sales hit record AUD $6.8 billion amid online buzz
Customer Experience

Black Friday sales hit record AUD $6.8 billion amid online buzz

Australian shoppers are set to spend a record AUD $6.8 billion during Black Friday to Cyber Monday, with social media buzz driving soaring online engagement.

By Melania Watson • 4 min read • Thu, 20th Nov 2025
AI shifts product discovery as 42% trust summaries over sites
DevOps

AI shifts product discovery as 42% trust summaries over sites

A global survey finds 42% of shoppers trust AI-generated product summaries over websites, signalling a shift in how brands are discovered online before Black Friday.

By Sean Mitchell • 3 min read • Thu, 20th Nov 2025
AI could drive GBP £29 billion in UK online spending by 2030
Fintech

AI could drive GBP £29 billion in UK online spending by 2030

By 2030, AI agents could drive GBP £29bn in UK online spending as 45% of younger shoppers already trust AI to find better deals for them.

By Melvin Hipolito • 3 min read • Tue, 18th Nov 2025
Retailers face pressure for transparency as supply chains evolve
Supply Chain

Retailers face pressure for transparency as supply chains evolve

Retailers face mounting pressure to boost supply chain transparency and sustainability amid new tax rules and climate regulations reshaping global commerce.

By Sean Mitchell • 4 min read • Mon, 17th Nov 2025
UK retailers struggle to deliver on digital personalisation promise
Digital Transformation

UK retailers struggle to deliver on digital personalisation promise

Most UK retailers, despite heavy AI investment, still deliver only basic personalisation, frustrating shoppers and hitting revenues, industry research finds.

By Catherine Knowles • 3 min read • Fri, 14th Nov 2025
Brands recover over USD $100 million by tackling counterfeiters
DevOps

Brands recover over USD $100 million by tackling counterfeiters

Corsearch's Revenue Recovery 360 solution helped major brands cut counterfeit activity by 50%, recovering over USD $100 million in lost profits globally.

By Melvin Hipolito • 3 min read • Fri, 7th Nov 2025
Australians spend 41 hours weekly online as digital ad spend surges
Gaming

Australians spend 41 hours weekly online as digital ad spend surges

Australians spend 41 hours weekly online, with digital ad spend surging to USD $20.7 billion, driven by social media and influencer marketing growth.

By Melvin Hipolito • 5 min read • Wed, 5th Nov 2025
UK shoppers blend AI, reviews & social media to make decisions
Marketing Technologies

UK shoppers blend AI, reviews & social media to make decisions

UK shoppers now combine AI tools, social media, and peer reviews to guide online purchases, reflecting a shift from relying on single search sources.

By Shannon Williams • 4 min read • Thu, 30th Oct 2025
UK consumers prioritise trust & speed in digital purchases
Marketing Technologies

UK consumers prioritise trust & speed in digital purchases

UK consumers increasingly prioritise trust and speed in digital purchases, with 77.6% researching online before buying amid booming eCommerce growth.

By Shannon Williams • 3 min read • Thu, 30th Oct 2025
Canadians trust AI search tools less than lawmakers, survey finds
Artificial Intelligence

Canadians trust AI search tools less than lawmakers, survey finds

A dNOVO survey reveals Canadians trust AI search tools least of all sectors, with a score of 1.91, even below lawmakers at 2.08.

By Sean Mitchell • 3 min read • Thu, 30th Oct 2025
Fraud protection now a top priority for UK bank customers
Surveillance

Fraud protection now a top priority for UK bank customers

A FICO survey reveals 70% of UK consumers rank fraud protection as a top priority when choosing banks, reflecting rising security concerns.

By Jed Nykolle Harme • 3 min read • Thu, 30th Oct 2025
Luxury brands & AI agents top UK shoppers' product research
Customer Experience

Luxury brands & AI agents top UK shoppers' product research

UK shoppers now trust luxury brand websites and AI agents like ChatGPT for product research, prioritising detailed info over traditional retail sources.

By Kaleah Salmon • 3 min read • Mon, 27th Oct 2025
UK shoppers turn to luxury sites & AI for trusted product info
Digital Transformation

UK shoppers turn to luxury sites & AI for trusted product info

UK shoppers trust luxury brand websites and AI assistants like Chat GPT for reliable product info, with 68% favouring luxury sites and 67% AI tools.

By Shannon Williams • 4 min read • Thu, 23rd Oct 2025