Consumer Trust Stories - Page 15

Kiwi Stories

Consumer Trust stories

Rise in online dating scams concerns in New Zealand

A new Norton survey reveals alarming trends in online dating in New Zealand, with over half of users encountering scams on dating apps weekly.

By Melania Watson • 3 min read • Wed, 5th Feb 2025

Global Stories

Consumer Trust stories

Payment Technologies

Survey: Security outweighs cost in travel payment choices

A recent Outpayce study reveals that over 70% of travellers prioritise payment security over discounts, highlighting growing concerns over cyber fraud in travel.

By Sean Mitchell • 3 min read • Wed, 12th Mar 2025

EduTech

Australian study reveals mistrust in digital advertising

New research from Yahoo and Magna highlights a significant misunderstanding among Australians about their data rights, complicating trust in digital advertising.

By Catherine Knowles • 3 min read • Thu, 27th Feb 2025

Artificial Intelligence

Insurance executives see opportunity in $1.8 trillion gap

A recent survey reveals that 79% of insurance executives feel a moral duty to address the USD $1.8 trillion global protection gap, viewing it as a key business opportunity.

By Sean Mitchell • 3 min read • Wed, 26th Feb 2025

Gaming

AI & privacy-first tech driving APAC mobile app surge

Adjust's 2025 Mobile App Trends report reveals a 26% YoY rise in eCommerce app installs in APAC, driven by AI and privacy-first technologies.

By Shannon Williams • 3 min read • Thu, 13th Feb 2025

Supply Chain

Data security concerns rise among social commerce users

A new SOTI report highlights rising consumer concerns over data security in social commerce, as 54% would avoid retailers using AI to track purchases.

By Melania Watson • 3 min read • Wed, 29th Jan 2025

Data Protection

Data Privacy Day highlights urgent need for new strategies

As Data Privacy Day unfolds, experts stress the urgent need for organisations to strengthen data protection strategies amid rising cyber threats and evolving regulations.

By Catherine Knowles • 3 min read • Wed, 29th Jan 2025

Customer Relationship Management

Why traditional loyalty programs are failing to meet modern customer expectations

Traditional loyalty programmes are struggling to meet the evolving expectations of consumers, who demand instant rewards and personalised experiences.

By Anurag Vasisth • 4 min read • Thu, 16th Jan 2025

Customer Experience

Consumers feel exploited by brands' dynamic pricing

A Gartner survey reveals that 68% of US consumers feel exploited by dynamic pricing, with many preferring brands that offer consistent prices.

By Catherine Knowles • 3 min read • Sun, 5th Jan 2025

IoT Security

Post-quantum cryptography gains traction across sectors

Keyfactor foresees a pivotal shift in data security practices by 2025, driven by quantum computing advances and the adoption of post-quantum cryptography.

By Shannon Williams • 3 min read • Thu, 19th Dec 2024

Stories from Other Regions

Consumer Trust stories

Customer Experience

Long wait times & vague answers frustrate UK customers

Research by Cirrus reveals long wait times and vague responses in UK customer service provoke discontent, with older customers demanding faster resolutions.

By Shannon Williams • 3 min read • Wed, 19th Feb 2025

Data usage

UK consumers prefer traditional mail in digital age study

A recent study by Quadient reveals that 79% of UK consumers sent physical mail last year, highlighting a persistent preference for traditional communication methods.

By Shannon Williams • 3 min read • Thu, 6th Feb 2025

Supply Chain

Infor unveils NexTrace for EU supply chain compliance

Infor Nexus has launched NexTrace, a supply chain traceability solution to help firms comply with EU regulations on product sustainability and transparency.

By Catherine Knowles • 3 min read • Thu, 16th Jan 2025

Marketing Technologies

Salesforce report: AI boosts revenue for Singaporean SMBs

Salesforce's latest report reveals that 94% of small and medium-sized businesses in Singapore are leveraging AI for growth amid rising technology complexities.

By Kaleah Salmon • 3 min read • Fri, 10th Jan 2025

Customer Experience

Twilio predicts Australian 2025 customer experience trends

Twilio predicts a challenging future for brands in Australia, with consumer trust projected to plummet, impacting loyalty strategies and customer relationships.

By Sean Mitchell • 3 min read • Mon, 30th Dec 2024

Data Protection

Lifecycle Software predicts 2025 telecom industry trends

Lifecycle Software predicts that 2025 will see a rise in Mobile Virtual Network Operators, AI regulation challenges, and significant advancements in 6G technology.

By Catherine Knowles • 4 min read • Wed, 18th Dec 2024

Marketing Technologies

Singapore marketers face data strategy challenges, survey reveals

Singaporean marketers are urged to enhance data practices amid rising concerns over advertising signal loss and identity issues, a Yahoo DSP survey reveals.

By Kaleah Salmon • 3 min read • Mon, 16th Dec 2024

Customer Experience

Gap grows between AI adoption by Aussie brands & demand

A new report reveals a stark divide between Australian consumer expectations for AI adoption and current brand implementation, as 80% demand full integration by year-end.

By Sean Mitchell • 3 min read • Thu, 12th Dec 2024