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Consumer Trust Stories - Page 18

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Consumer Trust stories

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Consumer Trust stories

TCA boosts industry-wide eSIM interoperability efforts
Tablets

TCA boosts industry-wide eSIM interoperability efforts

TCA, along with Eseye, floLIVE and Giesecke+Devrient, is spearheading comprehensive eSIM profile testing efforts, aimed at boosting interoperability across consumer devices.

By Kaleah Salmon • 3 min read • Fri, 15th Mar 2024
Retail, finance sectors face consumer shift over cyber threats
Encryption

Retail, finance sectors face consumer shift over cyber threats

Consumer confidence in retail and finance sectors may wane due to increasing cybersecurity threats, a new study as found.

By Shannon Williams • 2 min read • Fri, 8th Mar 2024
Aussie consumers embrace instore tech but fret over data security
Data Protection

Aussie consumers embrace instore tech but fret over data security

Amidst pressures for digital integration in stores, 93% of Aussie consumers use in-store tech but 80% worry about data security, whilst 44% encounter technical issues, reveals a SOTI report.

By Catherine Knowles • 3 min read • Tue, 6th Feb 2024
Data Privacy Day: Zoho highlights the need for more education
EduTech

Data Privacy Day: Zoho highlights the need for more education

Data Privacy Day: Zoho stresses the vital need for businesses to educate themselves, increase transparency and bolster data privacy practices as AI use intensifies.

By Tom Raynel • 3 min read • Fri, 26th Jan 2024
IronVest CMO predicts rise in CNP fraud & masking tech use in 2024
EduTech

IronVest CMO predicts rise in CNP fraud & masking tech use in 2024

IronVest CMO, Guy Bauman, forecasts an increase in card-not-present fraud and usage of 'masking' technologies in 2024.

By Kaleah Salmon • 3 min read • Fri, 8th Dec 2023
Surge in eCommerce platforms sees rise of counterfeit goods
Unified Communications

Surge in eCommerce platforms sees rise of counterfeit goods

Distributed Ledger Technology (DLT) offers a solution to the growing problem of counterfeit goods on ecommerce platforms.

By Shannon Williams • 3 min read • Wed, 6th Dec 2023
Australian tech sector struggles with balancing data security & personalisation
eCommerce

Australian tech sector struggles with balancing data security & personalisation

Australian tech sector grapples with balancing consumers' data privacy concerns and demands for personalised service.

By Sean Mitchell • 3 min read • Fri, 1st Dec 2023
CybeReady highlights five key defences against Black Friday cybercrime surge
Ransomware

CybeReady highlights five key defences against Black Friday cybercrime surge

CybeReady, an innovator in security awareness training, offers five key initiatives to bolster defences against a predicted rise in Black Friday cybercrime.

By Kaleah Salmon • 3 min read • Tue, 21st Nov 2023
Beyond NPS: Why trust matters most in customer loyalty
Customer Experience

Beyond NPS: Why trust matters most in customer loyalty

It may be the one number you need to grow, but most organisations aren't clear on the best way to increase their NPS score.

By Lyndall Spooner • 5 min read • Wed, 25th Oct 2023
Visa names Martyna Lazar Head of Risk for Australia, NZ & South Pacific
Marketing Technologies

Visa names Martyna Lazar Head of Risk for Australia, NZ & South Pacific

Visa appoints Martyna Lazar as Head of Risk for Aus, NZ & South Pacific, with over 10 yrs exp in risk and compliance to enhance security.

By Sean Mitchell • 2 min read • Thu, 23rd Feb 2023

Stories from Other Regions

Consumer Trust stories

Glasgow Wonka scandal sparks UK firms' rethink on AI use
Data Privacy

Glasgow Wonka scandal sparks UK firms' rethink on AI use

After the Glasgow Wonka scandal, one third of UK business leaders are backing away from AI tools, while over half consider implementing an AI code of conduct, according to a recent survey.

By Kaleah Salmon • 3 min read • Tue, 9th Apr 2024
Why Zero Trust is critical in solving Australia's cloud security woes
Data Protection

Why Zero Trust is critical in solving Australia's cloud security woes

Australia's cloud security challenges, resulting in roughly AUD $4.9m losses per breach, spotlight the urgent need for the Zero Trust framework to ensure robust data protection.

By John Kindervag • 6 min read • Mon, 25th Mar 2024
Aussies lose trust in traditional comms due to scam surge, study reveals
Unified Communications

Aussies lose trust in traditional comms due to scam surge, study reveals

A surge in scams targeting traditional communication channels such as SMS and email has caused Australians to lose faith in these methods, with in-app messaging emerging as the most trusted platform, according to a recent study.

By Sean Mitchell • 3 min read • Thu, 21st Mar 2024
IWD 2024: Expert security insight from within the gaming industry
Gaming

IWD 2024: Expert security insight from within the gaming industry

The gaming industry must increase cybersecurity efforts amid growing threats; risks include data theft and game manipulation, leading to financial losses and a decrease in public trust, says Mindera's Gaming lead, Teresa Matos.

By Teresa Matos • 7 min read • Thu, 7th Mar 2024
85% of Australian eCommerce content found to be plagiarised
Digital Transformation

85% of Australian eCommerce content found to be plagiarised

Australian AI-driven SEO solutions specialist, OptiDan, reveals alarming levels of duplicate and plagiarised content amongst eCommerce retailers in its comprehensive industry study.

By Catherine Knowles • 3 min read • Wed, 28th Feb 2024
Aussie consumers troubled by fake online reviews, new study reveals
Customer Experience

Aussie consumers troubled by fake online reviews, new study reveals

A new study reveals 78% of Australian shoppers are anxious about fake reviews, prompting the need for government and brand intervention to verify online content authenticity.

By Catherine Knowles • 3 min read • Thu, 18th Jan 2024
UK consumers willing to spend more with trusted retailers
Customer Experience

UK consumers willing to spend more with trusted retailers

Forter's recent report reveals alarming rates of false declines, cart abandonment, and trust issues heading into the holiday shopping season.

By Kaleah Salmon • 3 min read • Wed, 4th Oct 2023