Shared services Stories

Kiwi Stories

Shared services stories

Catalyst urges New Zealand to back local tech suppliers

With NZD $13 billion set to be spent on public technology, the firm says procurement reform could keep more taxpayer money and control at home.

By Sofiah Nichole Salivio • 5 min read • Last month

Global Stories

Shared services stories

Software-as-a-Service

AccountsIQ ties up with Paraglide on AI collections

AI agents will handle invoice chases and billing queries for AccountsIQ users, aiming to cut Days Sales Outstanding and free finance teams.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Manufacturing

Mondelēz picks Celonis to scale AI across operations

The tie-up has already generated USD $10 million in value, as the food group uses process data to scale AI across 150 countries.

By Sofiah Nichole Salivio • 4 min read • Last week

Software-as-a-Service

Sage & Yooz expand finance automation to UK, Ireland

Finance teams in the UK and Ireland will gain wider access to AI-assisted invoice processing as Sage and Yooz widen their partnership.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Data Protection

Macquarie launches security centre for universities

Australasian universities facing an October cyber deadline get round-the-clock local monitoring to better protect sensitive research and student data.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Data Analytics

Gartner sees finance talent shift towards digital skills

Automation could shrink entry-level finance roles as Gartner says 20% of firms will pour all talent spend into advanced digital skills by 2028.

By Sean Mitchell • 4 min read • Last month

Data Protection

Ransomware hits European suppliers as attacks surge 55%

Supplier breaches are amplifying disruption, with ransomware incidents in Europe rising 55.1% year on year in the first four months of 2026.

By Mark Tarre • 4 min read • Tue, 30th Jun 2026

Customer Relationship Management

Magnum Ice Cream names Accenture, HCL for tech carve-out

The separation from Unilever will hinge on a new digital backbone, with systems to be rolled out over 18 months before TSA support ends in 2027.

By Sean Mitchell • 3 min read • Mon, 29th Jun 2026

Stories from Other Regions

Shared services stories

Software-as-a-Service

Maximor expands autonomous finance platform after growth

Finance teams are gaining a system that handles workflows end to end, as Maximor says its platform now covers 98% of transactions autonomously.

By Sofiah Nichole Salivio • 4 min read • Today

Software-as-a-Service

Singapore Management University modernises operations

The overhaul has already triggered nearly 3,900 workflows and onboarded more than 10,000 suppliers, tightening controls across campus operations.

By Karen Joy Bacudo • 4 min read • Last week

Software-as-a-Service

Huel cuts month-end close by two days after overhaul

Finance staff at Huel now close the books two working days faster after automating reconciliations and workflows, with no extra headcount.

By Sofiah Nichole Salivio • 3 min read • Last week

Enterprise Resource Planning

New South Wales launches portal for portable leave

More than 250,000 community services workers can now track entitlements across employers after a New South Wales portal went live.

By Sean Mitchell • 4 min read • Last month

Data Analytics

Gartner warns CFOs on AI spend split over priorities

Boards may question finance AI programmes unless spending shifts from efficiency gains towards better decisions and growth, Gartner said.

By Karen Joy Bacudo • 4 min read • Last month

Data Protection

Hart council expands KHIPU cyber monitoring partnership

The Hampshire authority gains 24-hour protection for resident data and services without the cost of building its own security centre.

By Sean Mitchell • 4 min read • Last month

Smart Cities

Bailey Abbott lands AI deal with three Adelaide councils

Residents could see faster council services as three Adelaide local authorities test AI under a four-year partnership with Bailey Abbott.

By Sofiah Nichole Salivio • 3 min read • Last month

Software-as-a-Service

Equiti opens Bangalore technology hub for global growth

The Dubai-based group is tapping India's engineering talent to deepen support for client platforms, AI and cyber security worldwide.

By Sofiah Nichole Salivio • 4 min read • Last month

Data Protection

TP opens Bali hub to cut Australian referral delays

Australian patients could reach specialists far faster as TP's Bali hub cuts referral waits from days to minutes for providers under pressure.

By Sean Mitchell • 4 min read • Last month

Digital Transformation

Canadian AI consortium launches: Telus, Scotiabank partners

Regulated firms in Canada can now share AI controls and intellectual property, with the first system already handling more than two trillion tokens a month.

By Jake MacAndrew • 3 min read • Last month