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Knowledge Management Stories - Page 7

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Knowledge Management stories

Zscaler expands AI-Guardian with cloud & AI partners
Data Protection

Zscaler expands AI-Guardian with cloud & AI partners

Customers will be able to enforce zero trust controls across more AI tools as Zscaler broadens its security programme to key cloud partners.

By Sean Mitchell • 5 min read • Fri, 12th Jun 2026
Lexful raises USD $7 million seed round for MSP AI docs
Software-as-a-Service

Lexful raises USD $7 million seed round for MSP AI docs

The seed cash will speed product development as managed service providers seek better ways to capture and use scattered IT knowledge.

By Mark Tarre • 4 min read • Fri, 12th Jun 2026
Ivalua launches IVA Studio for procurement AI automation
Software-as-a-Service

Ivalua launches IVA Studio for procurement AI automation

Procurement teams will be able to handle sourcing, invoicing and supplier risk in one interface, as Ivalua adds AI agent IVA Studio.

By Sean Mitchell • 4 min read • Fri, 12th Jun 2026
Sprinklr launches LLM Insights to track AI brand visibility
Customer Experience

Sprinklr launches LLM Insights to track AI brand visibility

Brands risk being misdescribed in AI answers as generative search reshapes discovery, prompting Sprinklr to add monitoring inside Insights.

By Sofiah Nichole Salivio • 4 min read • Thu, 11th Jun 2026
ASUS launches ExpertBook Ultra business laptop in Australia
Data Protection

ASUS launches ExpertBook Ultra business laptop in Australia

Business buyers in Australia can now get a 0.99kg 14-inch Copilot+ PC from AUD $3,399, with local AI tools and 26-hour battery life.

By Sean Mitchell • 4 min read • Thu, 11th Jun 2026
Stack Overflow launches beta product for AI coding agents
Software-as-a-Service

Stack Overflow launches beta product for AI coding agents

Developers using AI assistants may get a verified knowledge base to cut repeated errors, security flaws and duplicated debugging work.

By Sofiah Nichole Salivio • 4 min read • Thu, 11th Jun 2026
AI tax research use nearly doubles at accounting firms
Digital Transformation

AI tax research use nearly doubles at accounting firms

Routine tax workflows are shifting as 60% of US accountants now use AI weekly, with many expecting billing models to change.

By Karen Joy Bacudo • 4 min read • Thu, 11th Jun 2026
AI fluency: A skeptic's guide to the skill that snuck up on product teams
Software-as-a-Service

AI fluency: A skeptic's guide to the skill that snuck up on product teams

Teams risk wasted cycles and quality slips unless staff can judge when AI output fits the system and when it simply looks right.

By Sergiy Korolov • 5 min read • Thu, 11th Jun 2026
Optiv launches AI partner portal built on Channelscaler
Software-as-a-Service

Optiv launches AI partner portal built on Channelscaler

Partners and sellers can now find incentives faster as Optiv centralises onboarding, content and programme details in one governed portal.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 10th Jun 2026
Custodia launches local AI device for sensitive data
Data Protection

Custodia launches local AI device for sensitive data

Sensitive data can stay off the cloud as Custodia's Sentinel gives executives and researchers a local AI appliance for private document analysis.

By Sean Mitchell • 4 min read • Tue, 9th Jun 2026
GoodHabitz survey finds stark gap on workplace change
Digital Transformation

GoodHabitz survey finds stark gap on workplace change

Only 45% of employees say they are involved in workplace change, despite 97% of managers claiming they include their teams.

By Sean Mitchell • 4 min read • Tue, 9th Jun 2026
Kodesage raises USD $6.6 million seed for AI legacy tools
Data Protection

Kodesage raises USD $6.6 million seed for AI legacy tools

The funding will help Kodesage expand in the United States and Europe as it targets banks and utilities stuck with ageing on-premise software.

By Sofiah Nichole Salivio • 4 min read • Mon, 8th Jun 2026
8x8 launches Pulse conversational intelligence for customers
Software-as-a-Service

8x8 launches Pulse conversational intelligence for customers

The early-access tool could help executives and account managers spot renewal risks and customer feedback hidden in calls, chats and emails.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 8th Jun 2026
Litera brings Foundation 365 to Microsoft 365 Copilot
Customer Relationship Management

Litera brings Foundation 365 to Microsoft 365 Copilot

Law firms can now access client relationship data inside Microsoft 365 Copilot, a move aimed at boosting CRM use and cross-selling.

By Joseph Gabriel Lagonsin • 4 min read • Sat, 6th Jun 2026
Pinecone links Nexus to Microsoft OneLake for AI agents
Data Analytics

Pinecone links Nexus to Microsoft OneLake for AI agents

AI agents can now tap enterprise data in Microsoft OneLake with citations, as Pinecone claims lower token use and faster responses.

By Joseph Gabriel Lagonsin • 3 min read • Sat, 6th Jun 2026

Stories from Other Regions

Knowledge Management stories

Australia's AI boom failing to lift business performance
Software-as-a-Service

Australia's AI boom failing to lift business performance

Despite near-universal use, most Australian workers say AI saves time without delivering the business gains employers are seeking.

By Sean Mitchell • 5 min read • Thu, 11th Jun 2026
Asana unveils AI work suite for human & agent teams
Customer Relationship Management

Asana unveils AI work suite for human & agent teams

Australian businesses may struggle to keep up as Asana expands AI across workflows, with only 14% having scaled it organisation-wide.

By Mark Tarre • 5 min read • Wed, 10th Jun 2026
The hardest job in CX just got legal protection. Is your centre ready?
Customer Experience

The hardest job in CX just got legal protection. Is your centre ready?

Australian contact centres now face tougher scrutiny as psychosocial risk rules make workload design a legal issue, not just an HR one.

By Kate Zawerucha • 6 min read • Tue, 9th Jun 2026