Asia Pacific stories
Consumers in Australia and New Zealand are facing longer waits and repeated handovers as companies rush to deploy agentic AI, Genesys found.
Voice-first AI, stricter safety scrutiny and channel-led software models are reshaping how businesses in Asia Pacific work and manage risk.
Asia Pacific retailers, travel firms and hotels face a 63% rise in bot attacks as AI tools and APIs widen exposure to fraud and disruption.
Security teams are being pressed to prove their defences work in live attacks, as spending scrutiny shifts from tools to real-world response.
Advisers in Singapore and Hong Kong will gain portfolio risk and scenario tools as Standard Chartered upgrades myWealth Advisor with BlackRock software.
The move expands its cloud delivery network in Asia-Pacific as demand for AI and transformation projects drives hiring for engineers.
Businesses risk flawed AI decisions unless enterprise software embeds industry context, governance and real-time data at its core.
Investors in seven markets will gain access to a diversified Asia Pacific strategy as the bank expands its wealth platform with BlackRock.
Demand for indoor mobile coverage is rising across Asia-Pacific as organisations seek more reliable communications inside large facilities.
Without stronger operational foundations, Asia Pacific firms risk turning new security tools into costly bottlenecks instead of productivity gains.
Clients across Asia Pacific will get new AI agents, tools and sector partnerships as NCS doubles down on sovereign deployments and hiring.
The expansion positions the consultancy to tap rising demand from banks, utilities and government buyers seeking governed AI deployments across APAC.
Only 26% of organisations call their AI operations advanced, as integration headaches and data silos keep many projects stuck in pilots.
Its 17,000-store group is broadening AI use from customer service to operations and analytics as it deepens ties with suppliers.
Funding will help Gyre Energy prove its cooling software can cut costs at a 140,000 sq ft cold chain site run by a global operator.
The new framework puts AI policy at the centre of Canberra's productivity and security agenda as businesses brace for tighter governance.
Boards are being pushed to rethink data platforms and cyber controls as AI adoption exposes Australian firms to faster attacks and stricter governance demands.
As firms roll out AI and new systems, the real test is whether staff keep using them after launch enthusiasm fades.
The Singapore startup is seeking stronger public-sector and industry links as it pushes its autonomous delivery software into buildings and logistics.
The Australian credit-reporting firm plans to expand staff and technology after Warburg Pincus agreed to invest, with terms undisclosed.