InfrastructureNews New Zealand - Aotearoa's infrastructure news for industry decision-makers
New Zealand

User experience (UX) Stories - Page 3

Global Stories

User experience (UX) stories

KeeperPAM tops SoftwareReviews privileged access report
Digital Transformation

KeeperPAM tops SoftwareReviews privileged access report

Customer sentiment may help steer buyers as KeeperPAM scored highest in SoftwareReviews' privileged access management comparison.

By Mark Tarre • 4 min read • Last week
Ping Identity adds MyChart fraud tools to Epic Toolbox
Data Protection

Ping Identity adds MyChart fraud tools to Epic Toolbox

Healthcare providers can cut fraud and account takeover risks on MyChart, while keeping patient sign-ups and recovery simple.

By Joseph Gabriel Lagonsin • 4 min read • Last week
G2A launches AI support agent called Dave for sellers
Software-as-a-Service

G2A launches AI support agent called Dave for sellers

The rollout should ease support bottlenecks for sellers as the tool handles surges in game-release enquiries across 180 countries.

By Sofiah Nichole Salivio • 4 min read • Last week
G2A rolls out AI support agent Dave to sellers worldwide
Software-as-a-Service

G2A rolls out AI support agent Dave to sellers worldwide

Sellers on G2A's marketplace can now handle support surges more quickly as the AI tool has cut human intervention on cases by up to 30%.

By Sofiah Nichole Salivio • 3 min read • Last week
TerraPay & MBV link up for real-time global transfers
Fintech

TerraPay & MBV link up for real-time global transfers

MBV customers in Vietnam will gain quicker overseas transfers without a costly systems overhaul as TerraPay opens access to 156 markets.

By Karen Joy Bacudo • 3 min read • Last month

Stories from Other Regions

User experience (UX) stories

Hyundai Card launches Alphabet Card for younger spenders
Digital Transformation

Hyundai Card launches Alphabet Card for younger spenders

Younger South Koreans could get clearer savings on everyday spending as category-based credit cards gain ground over broad rewards schemes.

By Karen Joy Bacudo • 4 min read • Last week
HDBank & TerraPay launch real-time Vietnam payments
Digital Transformation

HDBank & TerraPay launch real-time Vietnam payments

Vietnamese customers and small firms will gain faster overseas transfers as HDBank taps TerraPay to reach 156 markets without overhauling systems.

By Karen Joy Bacudo • 3 min read • Last week
NeoSearch opens source code to boost search transparency
Data Protection

NeoSearch opens source code to boost search transparency

Users and researchers can now inspect how the Sydney-based search engine ranks results and handles privacy after its code was opened.

By Mark Tarre • 4 min read • Last week
Liquid Interactive launches with CAD $700,000 seed backing
Generative AI

Liquid Interactive launches with CAD $700,000 seed backing

The Toronto startup must prove interactive photo tools can keep users engaged beyond the novelty as it begins with only one free app.

By Sean Mitchell • 4 min read • Last week
Babeltext expands translation platform to 249 languages
Software-as-a-Service

Babeltext expands translation platform to 249 languages

The Sydney-based firm says the upgrade could help agencies handle routine multilingual enquiries faster, while keeping humans in the loop.

By Sean Mitchell • 5 min read • Last week
When you outgrow Shopify: the web hosting decision behind going self-hosted
Data Protection

When you outgrow Shopify: the web hosting decision behind going self-hosted

Rising sales can make hosted eCommerce plans costly and restrictive, pushing merchants towards self-hosted stores with better control and lower fees.

By VentraIP • 6 min read • Last week
Australians still trust physical mail over digital
Customer Experience

Australians still trust physical mail over digital

Digital fatigue and scam fears are helping keep posted letters credible, with 78% wanting important government messages by mail.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Mercator promotes Gold & Bates in leadership shake-up
Digital Transformation

Mercator promotes Gold & Bates in leadership shake-up

The consultancy is sharpening its AI push and public sector focus as internal promotions aim to strengthen client ties and open new markets.

By Sofiah Nichole Salivio • 4 min read • Last week
Patient.com launches platform to simplify healthcare
Health Technologies

Patient.com launches platform to simplify healthcare

With paperwork and costs still confusing millions of Americans, the patient-led platform aims to show coverage, eligibility and assistance in one place.

By Sofiah Nichole Salivio • 4 min read • Last week
Ansarada upgrades AiDA for prompt-first dealmaking
Software-as-a-Service

Ansarada upgrades AiDA for prompt-first dealmaking

Deal teams can now query sensitive transaction data without leaving Ansarada's secure environment, as the platform adds prompt-first AI tools.

By Sean Mitchell • 3 min read • Last week
KPMG named OpenAI Elite Partner in strategic alliance
Software-as-a-Service

KPMG named OpenAI Elite Partner in strategic alliance

Public agencies and enterprise customers could see AI embedded into KPMG software as the firm deepens its OpenAI tie-up.

By Karen Joy Bacudo • 4 min read • Last month
Quontic links Alkami & MANTL to lift digital uptake
Digital Transformation

Quontic links Alkami & MANTL to lift digital uptake

New account holders are moving into online banking faster, with Quontic lifting immediate digital uptake to the mid-70% range after the link-up.

By Karen Joy Bacudo • 4 min read • Last month
Yoree launches beta photo memory app for camera rolls
Data Protection

Yoree launches beta photo memory app for camera rolls

The beta aims to help users find and revisit photos buried in crowded camera rolls, as privacy questions loom over family image tools.

By Sofiah Nichole Salivio • 4 min read • Last month