The Ultimate Guide to Software-as-a-Service
A curated Kiwi edition of IndustrialDay news, analysis, interviews, reviews, job moves, and related resources for Software-as-a-Service (SaaS).
What to know about Software-as-a-Service
Software-as-a-Service (SaaS) has become a transformative model in the delivery of software, enabling businesses to access applications over the internet on a subscription basis. This approach offers agility, scalability, and cost efficiency, eliminating the traditional need for on-premises installations and enabling seamless updates and integrations.
The vast array of recent developments in the SaaS sector showcases its role in driving digital transformation across industries. Topics such as cloud migration, security challenges, partner ecosystems, and AI-powered innovations feature prominently. Readers can explore how organizations navigate complex software portfolios, leverage analytics, and address cybersecurity in a rapidly evolving cloud environment.
Whether you're interested in the market growth drivers, emerging technologies like AI and edge computing, or strategies for optimizing SaaS adoption and management, the stories under this tag provide valuable insights. They highlight evolving vendor models, reseller roles, and the increasing importance of multi-cloud strategies, offering a comprehensive view of how SaaS solutions continue to reshape business operations worldwide.
Kiwi Software-as-a-Service News
Regional stories with direct local relevance
Author-it demo shows AI clashes in regulated sectors
In regulated industries, conflicting document versions can turn AI answers into audit risks, service errors and costly rechecks.
The C-Suite Playbook: 11 Lessons for emerging tech leaders
Emerging tech leaders were urged to focus on storytelling, risk and resilience as four C-suite mentors shared practical career advice in Auckland.
Halter's Clank AI cuts engineering time in farm tech
Farming customers could see faster fixes as the system now handles alert triage and code changes, saving more than 215 engineering hours.
Reso launches AI dispute platform for New Zealand HR
Rising grievance filings and scrutiny over AI errors in legal work are boosting demand for tools that assess workplace disputes earlier.
NZ tech marketing awards finalists named across sector
Marketing is gaining strategic weight as nine tech businesses vie for honours in awards that spotlight New Zealand firms' push overseas.
Company-X launches testbed for roading verification records
The platform could help roading teams spot defects sooner by turning scattered verification records into searchable, location-based evidence.
Analyst Insights
Research and market analysis connected to Software-as-a-Service
Boomi named Gartner leader in API management for AI
Komodor launches agentic operations platform for SRE
Omnissa appoints Amit Singh as Chief Executive Officer
Iron Mountain wins first-time analyst nods for InSight DXP
Certinia expands Veda AI for professional services
Featured News
Voice AI is bringing the phone call back to business
No story details were provided, leaving readers unable to gauge Twilio's latest move or its impact.
Workiva: The secret compliance and reporting arms race
Driven by improved tooling, finance teams are meeting higher standards as regulators and analysts scrutinise disclosures faster.
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Apple's Unified Memory powers Kiraa AI's rapid automation
Australian firms can speed month-end processing from days to an hour by running Kiraa AI on Macs instead of costly cloud servers.
Zendesk's outcome-based pricing balances AI with human touch
Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.
Cvent says event success lies in genuine human interaction
Hybrid formats are helping organisers broaden reach without losing the in-room relationships that still drive trust, leads and donations.
ClickHouse customer base soars on back of AI demand
AI agents are driving a sharp rise in demand for the real-time data platform, which added 1000 customers early in 2026 to top 4000.
Measure/demonstrate: TechnologyOne boosts council digital transformation
Councils are being urged to track savings and focus on improvement after software roll-outs, as one New Zealand authority cuts ERP ownership costs by 38%.
Fresh perspective: New Gentrack CTO on AI-driven utility future
AI tools could cut utility costs and reduce customer friction as Gentrack's new Chief Technology Officer pushes a more proactive service model.
Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha
The new cash will help Emergent broaden from coding tools into an operating system for small and medium businesses as demand surges.
Future of enterprise software is agentic apps, says Oracle
Oracle is targeting a common blocker to AI adoption by adding governance, human checks and audit trails to its agentic app builder.
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OnBoard says board AI policy key, but lags behind in adoption
Most boards are using AI, but formal guidelines are still missing as adoption races ahead of governance, OnBoard's survey found.
Expert Columns
The C-Suite Playbook: 11 Lessons for emerging tech leaders
How businesses can avoid widespread harm from cloud outages
Healthcare finance is lean and complex. Its spend controls have to keep up
Spend management is not a volume problem
Corporate travel is built for the traveller. Finance inherits the mess
When IT fails in manufacturing, the whole supply chain pays
Four rules for outcome based SaaS pricing in the AI era
6 Pillars of data quality and strategies for improving your data
Breaking through the spreadsheet ceiling: Why growing export businesses need better tax solutions
ERP will run your business. It won't manage your spend
Interviews
Interviews and video coverage from the networkRecent Software-as-a-Service News
Acumatica embeds AI across cloud ERP in 2026 R2 update
Mid-market users will get embedded AI, a new analytics layer and industry-specific upgrades as routine ERP tasks shift onto Acumatica's 2026 R2 platform.
OpenAI launches dots, always-on AI agents for work
The new service lets users delegate ongoing work to persistent agents that can act across apps, raising fresh privacy and control questions.
LocalStack acquires WonderTwin AI to boost local testing
Teams testing software integrations could soon avoid live APIs and shared sandboxes, as LocalStack adds WonderTwin AI's application emulators.
Gainsight links Salesforce Agentforce & Slack to data
Sales and customer success teams can now see renewal risks and expansion signals in Slack and Salesforce without switching systems.
Open-weight AI models take majority of Vercel traffic
Cheaper open-weight systems are now driving more than half of Vercel's AI Gateway token traffic, while average token prices fell 23.2% in August.
MongoDB launches Atlas Agent Engine for AI production
Enterprises struggling to move AI pilots into live systems now have a single layer for memory, governance and execution across models and clouds.
Scandiweb launches Ari AI for Magento store upkeep
Magento merchants can now cut routine updates from days to minutes, with Scandiweb's Ari AI aiming to slash maintenance costs and developer bottlenecks.
Shopify launches Canvas AI workspace for store design
Merchants can now tweak storefront layouts and code in one workspace, as Shopify rolls out Canvas to cut reliance on design expertise.
Dataiku launches cross-platform AI agent management tool
It aims to close a governance gap as firms struggle to track AI agents across multiple cloud and software platforms and assess their risks.
Commvault wins AWS data competency for relational databases
The recognition strengthens Commvault's position with cloud customers seeking automated backups and recovery tools for Amazon RDS and Aurora workloads.
OpenAI adds plugin extensions across ChatGPT & Codex
Developers can now build apps into ChatGPT and Codex, with OpenAI opening the door to sidebar tools, panels and file viewers.
OpenAI launches ChatGPT sign-in for 16 partner tools
ChatGPT Plus and Pro users can now share their subscription allowances across partner software, cutting setup steps and password clutter.
OpenAI launches GPT-6.1 Sol as cheaper coding model
Priced at one-fifth of GPT-6 Astra, the new model is aimed at developers and businesses seeking cheaper coding and automation tools.
OpenAI launches ChatGPT Space for team collaboration
Teams can now share projects and documents in ChatGPT, as OpenAI pushes the service deeper into everyday office workflows.
OpenAI launches dots AI assistants for ChatGPT users
The rollout starts with Pro, Business Premium and Enterprise users, as OpenAI aims to let persistent agents handle tasks across 4,000 apps.
LittleHorse adds AI agent tools & free serverless trial
The new release lowers the barrier for firms testing AI workflows, with pre-built workers, agent skills and a JavaScript SDK for developers.
Datarails launches Google Sheets integration for finance
Finance teams on Google Workspace can now keep reports and forecasts governed in one data layer without leaving Sheets.
Stack Overflow adds free starter for internal knowledge
A free starter workspace for up to three knowledge sources aims to help firms test Stack Internal before wider deployment.
Trust to decide winners in AI assessment technology
Reliability and compliance are emerging as the real differentiators in e-assessment, as schools and professional bodies scrutinise AI-driven exam tools.
Stripe agrees to buy Parafin in embedded credit push
The acquisition broadens Stripe's financial services offering as demand for platform-based lending grows and small firms struggle to secure bank credit.
Job Moves
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Tax Traders appoints Chloe Kyrke-Smith as Head of Product
Airwallex names Sir Bill English chair of New Zealand board
Peter Nelson appointed Managing Director for Datacom New Zealand
Ben Gracewood joins Fergus as VP of engineering in Auckland
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Ben Wagner Joins Mortar AI as New Sales Director
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Microsoft New Zealand appoints Hayley Horan as SaaS Partner Lead
