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Salesforce Stories - Page 39

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AWS remains 'in a league of its own' as cloud market booms 40%
Data Analytics

AWS remains 'in a league of its own' as cloud market booms 40%

Amazon remains 'in a league of its own' as a cloud provider, despite the rapid growth of key competitors Microsoft, Google and Alibaba.

By Heather Wright • 2 min read • Mon, 6th Nov 2017
Salesforce CEO on the power of disruption and mindfulness in leaders
Data Analytics

Salesforce CEO on the power of disruption and mindfulness in leaders

Salesforce CEO Marc Benioff talks about the power of disruption and the value of having a beginner's mind in the technology industry.

By Chris Pemberton • 4 min read • Fri, 20th Oct 2017
Salesforce & AWS team up to drive digital transformation in Australia
Data Analytics

Salesforce & AWS team up to drive digital transformation in Australia

Salesforce partners with AWS to accelerate digital innovation in Australia, enhancing customer experiences with cloud infrastructure.

By Julia Gabel • 3 min read • Tue, 17th Oct 2017
Salesforce cloud tech helps banks fix customer loyalty problem
Customer Relationship Management

Salesforce cloud tech helps banks fix customer loyalty problem

Banks face loyalty problem with one-third of customers defecting to competitors, says Salesforce. New cloud service aims to change that.

By Julia Gabel • 3 min read • Thu, 5th Oct 2017
Bluewolf report shows Aussies slow in AI adoption
EduTech

Bluewolf report shows Aussies slow in AI adoption

The company says just 33% of Australian business professionals surveyed said they expect to increase their current AI investment.

By Patrick Martlew • 3 min read • Tue, 3rd Oct 2017
Cloud set to democratise AI for SMBs – Salesforce Area VP
Customer Relationship Management

Cloud set to democratise AI for SMBs – Salesforce Area VP

Businesses who take the opportunity to leverage business intelligence from AI will be smarter, faster and more productive.

By Kai Ping Lew • 3 min read • Mon, 18th Sep 2017
Sage Australia partners with Morphate and Parvero
Customer Relationship Management

Sage Australia partners with Morphate and Parvero

Sage Australia expands cloud prowess, collaborating with Salesforce pros Morphate and Parvero to deploy its versatile Sage Live.

By Patrick Martlew • 2 min read • Thu, 14th Sep 2017
Enterprise SaaS market to double in next three years
Software-as-a-Service

Enterprise SaaS market to double in next three years

Microsoft is continuing to take the lead in the enterprise SaaS market, which is forecast to double in size over the coming three years.

By Heather Wright • 3 min read • Mon, 4th Sep 2017
Salesforce announces Summer '17 update at Auckland Basecamp
Customer Relationship Management

Salesforce announces Summer '17 update at Auckland Basecamp

The Basecamp event also featured trailblazing customer stories from Fonterra, HazardCo, Spark Digital and Soul Machines.

By Kai Ping Lew • 2 min read • Thu, 31st Aug 2017
Freshworks makes new position to bring in ex Akamai managing director
Data Analytics

Freshworks makes new position to bring in ex Akamai managing director

​Freshworks has announced the appointment of SIdharth Malik to the specially created position of chief revenue officer.

By Ashton Young • 2 min read • Fri, 18th Aug 2017
Is the end of open source VoIP in sight? Five reasons why it's on the way out
Unified Communications

Is the end of open source VoIP in sight? Five reasons why it's on the way out

Beware of partner programs that allow more established suppliers of the same solution to undercut new providers.

By Brendan Ritchie • 4 min read • Thu, 10th Aug 2017
IBM named a global leader among Salesforce implementation partners
Data Analytics

IBM named a global leader among Salesforce implementation partners

Forrester Research recently released a report that delved into the world of Salesforce implementation partners and selected 11 of the best.

By Ashton Young • 2 min read • Mon, 7th Aug 2017
What to look out for when adding applications to your SaaS portfolio
Software-as-a-Service

What to look out for when adding applications to your SaaS portfolio

Applications are not standalone investments and are in fact part of an ecosystem, so IT decision makers must consider their entire SaaS portfolio.

By Sara Barker • 3 min read • Wed, 2nd Aug 2017
Salesforce Service Cloud goes next-gen with mobile apps & learning platform
Customer Relationship Management

Salesforce Service Cloud goes next-gen with mobile apps & learning platform

Salesforce is taking the next generation of its Service Cloud to customers this week, adding more customisation and an interactive learning platform.

By Sara Barker • 3 min read • Mon, 31st Jul 2017
Salesforce Ventures injects funding into Aussie consulting partner
Customer Relationship Management

Salesforce Ventures injects funding into Aussie consulting partner

Sqware Peg, a Salesforce consulting partner in Australia, has received funding from Salesforce Ventures as a part of the new SI Trailblazer Fund.

By Julia Gabel • 2 min read • Thu, 27th Jul 2017
Innovation & AI - top priorities for Asian companies - so what's the hold up?
Customer Relationship Management

Innovation & AI - top priorities for Asian companies - so what's the hold up?

Asian firms eye innovation to boost loyalty, yet costs and talent gaps stall the tech uptake despite AI's allure, reports Salesforce study.

By Julia Gabel • 3 min read • Fri, 7th Jul 2017
Salesforce announces advanced AI-powered analytics integration for sales, service, and marketing
Unified Communications

Salesforce announces advanced AI-powered analytics integration for sales, service, and marketing

Salesforce's new Einstein Analytics imbues CRM with AI, offering predictive insights to enhance sales and marketing strategies.

By Kai Ping Lew • 3 min read • Mon, 19th Jun 2017
A trillion-dollar boost: Salesforce releases new research on the economic impact of AI on CRM
EduTech

A trillion-dollar boost: Salesforce releases new research on the economic impact of AI on CRM

By 2021, AI-powered CRM activities could increase global business revenues by US$1.1 trillion and create 800,000 net-new jobs.

By Kai Ping Lew • 3 min read • Thu, 15th Jun 2017