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NICE inContact expands access workforce engagement solution
Customer Relationship Management

NICE inContact expands access workforce engagement solution

NICE inContact is offering its CXone@home solution for free for 60 days, providing workforce engagement and optimisation capabilities for remote workers.

By Staff Writer • 2 min read • Tue, 21st Apr 2020
Will Thales and Motorola help take eSIM mainstream?
Digital Signage

Will Thales and Motorola help take eSIM mainstream?

Motorola's razr is the first phone to rely exclusively on embedded-SIM. Does this signal a turning point in the technology's future?.

By Ben Moore • 2 min read • Tue, 21st Apr 2020
Contact centre resiliency vital during COVID-19 crisis
Customer Relationship Management

Contact centre resiliency vital during COVID-19 crisis

As COVID-19 strains Asia-Pacific B2C sectors, resilient contact centres become essential, says GlobalData. Experts highlight cloud and AI solutions.

By Shannon Williams • 3 min read • Tue, 21st Apr 2020
How to stay in control of a cloud strategy
Infrastructure-as-a-Service

How to stay in control of a cloud strategy

Shift to cloud computing in workplaces heightens data leak risks, highlights need for robust security measures.

By Staff Writer • 4 min read • Tue, 21st Apr 2020
MailGuard warns against extortion phishing emails
Crypto

MailGuard warns against extortion phishing emails

MailGuard has highlighted dangerous email scams following its interception of a large run of extortion phishing emails that demand a ransom payment in bitcoin.

By Catherine Knowles • 3 min read • Mon, 20th Apr 2020
Cohesity launches Helios app for data management anywhere
Mobile Apps

Cohesity launches Helios app for data management anywhere

Cohesity launches Helios Mobile app to help IT staff manage data remotely, including detecting ransomware attacks.

By Catherine Knowles • 3 min read • Fri, 17th Apr 2020
Surprise surprise: Kiwis spending less in lockdown, research finds
COVID-19

Surprise surprise: Kiwis spending less in lockdown, research finds

Lockdown leads Kiwis to slash spending by 32%, with older age groups cutting their expenses most, survey reveals.

By Shannon Williams • 3 min read • Fri, 17th Apr 2020
COVID-19: Google Cloud, IBM and others join forces to bolster economic recovery
Unified Communications

COVID-19: Google Cloud, IBM and others join forces to bolster economic recovery

Rolls-Royce announces Emer2gent, a coalition including Google Cloud and IBM, to leverage data analytics for global COVID-19 economic recovery efforts.

By Staff Writer • 3 min read • Fri, 17th Apr 2020
Futuresource: A look into the new world of communication hardware
Unified Communications

Futuresource: A look into the new world of communication hardware

Futuresource Consulting has released a detailed discussion of the way that the changing face of office communication is affecting the headset market.

By Ben Moore • 4 min read • Thu, 16th Apr 2020
COVID-19 will transform online shopping for foreseeable future - report
Marketing Technologies

COVID-19 will transform online shopping for foreseeable future - report

Online shopping will undergo a lasting transformation due to COVID-19, with shifts in delivery and returns redefining consumer expectations, says GlobalData.

By Staff Writer • 3 min read • Thu, 16th Apr 2020
New state manager for Fujitsu Western Australia and Northern Territory
Fujitsu

New state manager for Fujitsu Western Australia and Northern Territory

Sandra Tuohy takes the helm as Fujitsu's new state manager for Western Australia and Northern Territory, aiming to drive growth and customer satisfaction.

By Shannon Williams • 3 min read • Wed, 15th Apr 2020
Hands-on Review: NVIDIA Shield TV
Gaming

Hands-on Review: NVIDIA Shield TV

Nvidia's Shield TV is easily a recommended Android TV solution, especially if you are a PC gamer and want to easily play your games on the lounge TV.

By Darren Price • 4 min read • Wed, 15th Apr 2020
Exclusive: An industry in Lockdown – NZ's IT disties comment
Supply Chain

Exclusive: An industry in Lockdown – NZ's IT disties comment

ChannelLife has collected comments from eight national managers of IT distributors about how they are managing life under lockdown.

By Ben Moore • 6 min read • Wed, 15th Apr 2020
IDC: The worst is yet to come for traditional PC market
Network Infrastructure

IDC: The worst is yet to come for traditional PC market

Global traditional PC shipments declined by 9.8% in Q1 2020, with reduced supply due to the COVID-19 outbreak being the main factor, according to IDC.

By Shannon Williams • 6 min read • Tue, 14th Apr 2020
Interview: Cohesity ANZ director on data management in a COVID-19 world
Wireless Networks

Interview: Cohesity ANZ director on data management in a COVID-19 world

COVID-19 has reshaped data management, says Cohesity's Steve Coad. Companies must now tackle cloud storage, backup solutions, and soaring cybercrime threats.

By Nick Forrester • 6 min read • Tue, 14th Apr 2020

Stories from Other Regions

Retail stories

Western Sydney University advances digital transformation with Nintex Promapp
Application Performance Monitoring

Western Sydney University advances digital transformation with Nintex Promapp

Western Sydney University partners with Nintex Promapp to enhance collaboration, streamline business processes, and bolster digital transformation efforts.

By Catherine Knowles • 2 min read • Thu, 16th Apr 2020
How faster data is helping financial services firms cope with new demands
Virtualisation

How faster data is helping financial services firms cope with new demands

Post-Royal Commission, Australian financial institutions turn to data virtualisation for compliance, ensuring transparency and operational efficiency.

By Grant Christian • 5 min read • Wed, 15th Apr 2020