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Retail stories

Epson opens Auckland centre to mark 40 years in NZ
Printing

Epson opens Auckland centre to mark 40 years in NZ

The Freemans Bay site gives customers hands-on access to Epson's range as the company seeks to deepen its business footprint in New Zealand.

By Sean Mitchell • 4 min read • 2 days ago

Global Stories

Retail stories

Eagle Eye teams up with Playable on gamified loyalty
Omnichannel

Eagle Eye teams up with Playable on gamified loyalty

Retailers could keep shoppers engaged between purchases as the tie-up links games to loyalty rewards and first-party data collection.

By Mara Sugue • 4 min read • Yesterday
Honeywell launches Forge Cognition AI for buildings
Robotics

Honeywell launches Forge Cognition AI for buildings

Early pilots suggest buildings could cut needless alerts by up to 90% and trim energy use by as much as 10% with the new system.

By Sofiah Nichole Salivio • 4 min read • Yesterday
CI&T wins Preferred tier in Anthropic Claude network
Digital Transformation

CI&T wins Preferred tier in Anthropic Claude network

The upgrade gives the consultancy stronger standing as enterprises move AI from pilots into production, with more than 50 Claude projects under way.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Retailers warned fraud & disputes may stretch into new year
Payment Technologies

Retailers warned fraud & disputes may stretch into new year

Retailers may see holiday sales dented months later, as earlier shopping leaves a longer window for refund abuse, disputes and chargebacks.

By Karen Joy Bacudo • 4 min read • 2 days ago
Titan Brands cuts backorder risk by linking systems
Supply Chain

Titan Brands cuts backorder risk by linking systems

Potential weekly sales lost to backorders have fallen by USD $640,000 after Titan Brands linked ordering, warehousing and transport systems.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago
Memcyco updates PoSA to spot attacker devices earlier
Phishing

Memcyco updates PoSA to spot attacker devices earlier

Fraud teams can now flag suspicious devices before login, as PoSA v1.11 adds real-time risk scores to help stop account takeovers earlier.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
UK shoppers lead Europe in refund abuse, study finds
Artificial Intelligence

UK shoppers lead Europe in refund abuse, study finds

The practice is adding to retailers' costs and may push prices higher, with 37% of UK online shoppers admitting or considering refund abuse.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Ecommpay adds Klarna to platform in single integration
Fintech

Ecommpay adds Klarna to platform in single integration

Merchants can now offer Klarna's instalment and deferred-payment options through Ecommpay without extra technical work or separate systems.

By Sofiah Nichole Salivio • 3 min read • 3 days ago

Stories from Other Regions

Retail stories

Diamond Logistics warns brands on peak season planning
Supply Chain

Diamond Logistics warns brands on peak season planning

Late planning could leave smaller online retailers facing higher delivery costs and scarce warehouse space during Black Friday and Christmas trading.

By Sofiah Nichole Salivio • 4 min read • Yesterday
THG Fulfil expands AutoStore deal with CapEx & RaaS
Supply Chain

THG Fulfil expands AutoStore deal with CapEx & RaaS

The deal gives retailers more ways to fund warehouse automation as THG Fulfil adds outright purchase to its AutoStore offer.

By Joseph Gabriel Lagonsin • 3 min read • 2 days ago
Logitech unveils Christmas gift guide from AUD $99.95
Hybrid & Remote Work

Logitech unveils Christmas gift guide from AUD $99.95

Shoppers can buy Logitech's holiday range from AUD $99.95 to AUD $1,499.95, spanning work, gaming and audio gifts across its portfolio.

By Mara Sugue • 4 min read • 2 days ago
Ericsson & Optus launch first indoor 5G deployment
5G & Beyond

Ericsson & Optus launch first indoor 5G deployment

Indoor connectivity at an Optus store in Coffs Harbour is being boosted as more than 80 per cent of mobile data use now happens inside buildings.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago
Macquarie Telecom & Netskope expand Australian SASE
Data Protection

Macquarie Telecom & Netskope expand Australian SASE

Australian firms could cut complexity and tighten remote access controls as the pair add SD-WAN to a unified managed security service.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Classic Football Shirts' World Cup orders surge 101pc
eCommerce

Classic Football Shirts' World Cup orders surge 101pc

Automation helped the Hyde retailer dispatch record volumes as World Cup demand doubled orders and cut packing from minutes to seconds.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Shoppers prefer AI price tools over autonomous buying
Artificial Intelligence

Shoppers prefer AI price tools over autonomous buying

Consumers want AI to hunt bargains, but most still reject software buying clothes for them, according to a survey of 3,300 adults.

By Karen Joy Bacudo • 4 min read • 3 days ago
Yoti adds ConnectID to Australia age assurance platform
Gaming

Yoti adds ConnectID to Australia age assurance platform

Online platforms in Australia will have a simpler way to meet tighter age-check rules without collecting extra personal data from users.

By Karen Joy Bacudo • 4 min read • 3 days ago