Retail Stories

Kiwi Stories

Retail stories

EY New Zealand names 16 finalists for entrepreneur award

The shortlist spans software, biotech and retail, highlighting the breadth of New Zealand firms vying for EY's 2026 entrepreneur prize.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Global Stories

Retail stories

Software-as-a-Service

Newgen named notable vendor in Forrester archiving report

AI tools are making archived records more valuable, as Forrester's latest landscape places Newgen among 26 vendors in a mature market.

By Sean Mitchell • 4 min read • Today

Manufacturing

FedEx launches Guangzhou to Sydney freighter service

The new route should trim transit times by up to a day for some Asian shipments and give Australian importers more freight capacity.

By Sean Mitchell • 4 min read • Yesterday

Digital Transformation

The Hidden Cost of Identity Friction in Retail

Cart abandonment and support costs climb when shoppers are blocked by clumsy sign-ins, resets and verification during checkout.

By Bobby Joseph • 6 min read • Yesterday

Manufacturing

SlateWorks wins ABBYY hackathon with mortgage AI tool

Mortgage lenders could soon automate file checks more quickly as SlateWorks' award-winning AI targets compliance-heavy reviews still done manually.

By Sofiah Nichole Salivio • 4 min read • Yesterday

Software-as-a-Service

One in three small firms build software to fix gaps

Costly gaps in off-the-shelf software are pushing small firms to build their own tools, with one in three doing so, research finds.

By Sofiah Nichole Salivio • 4 min read • 2 days ago

Customer Experience

Holiday shopping starts before Black Friday, Attentive says

Holiday season spending is shifting earlier, with 71% of shoppers planning to start before Black Friday and value-driven buying under pressure.

By Sean Mitchell • 4 min read • 3 days ago

Data Protection

SMEs push notebook prices 26% above retail across Europe

Retailers risk missing a lucrative SME market, as business buyers pay far more for notebooks than households and demand pricier, work-ready devices.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago

Software-as-a-Service

PRLab scores 100 media placements for Gr4vy campaign

The 12-month campaign generated more than 100 earned placements and about 402 million impressions, helping Gr4vy stay visible between announcements.

By Karen Joy Bacudo • 3 min read • 3 days ago

Digital Transformation

Amazon retail growth boosted by grocery & AI shopping

Amazon reported growth across retail, grocery, pharmacy and AI shopping as it expanded product selection and accelerated delivery speeds.

By Mark Tarre • 4 min read • 3 days ago

Manufacturing

Epicor launches Prism AI agents in ANZ ERP markets

Manufacturers and distributors in Australia and New Zealand will gain conversational access to ERP data as Epicor targets labour and supply chain pressures.

By Sean Mitchell • 4 min read • Last week

Software-as-a-Service

Experian & Audiences back first-party data activation

Brands are struggling to turn customer records into ad audiences, as tighter privacy rules and fragmented platforms slow activation.

By Mark Tarre • 4 min read • Last week

Data Analytics

AI assistants reshape Black Friday shopping choices

Retailers risk missing Black Friday shoppers as AI tools increasingly narrow product choices before customers reach a website.

By Mark Tarre • 7 min read • Last week

Robotics

Google Cloud expands Gemini enterprise agent controls

Businesses can now run and monitor AI agents for up to seven days as Google Cloud adds tighter identity and governance controls.

By Sean Mitchell • 5 min read • Last week

Stories from Other Regions

Retail stories

Agricultural Technology

March is busiest month for UK startup address sign-ups

Spring accounted for most UK business address sign-ups, with service-led sectors driving a March peak, new data from Hoxton Mix shows.

By Sofiah Nichole Salivio • 4 min read • Yesterday

Manufacturing

GFF AI launches in Singapore with enterprise intelligence

The launch targets regulated industries seeking tighter control over data, governance and AI spend as firms shift from pilots to core operations.

By Mark Tarre • 4 min read • 2 days ago

Fintech

Flute study says bad payments drive small business losses

A poor checkout can cost local merchants repeat trade, with 55% of consumers saying one bad payment experience would stop or deter them returning.

By Karen Joy Bacudo • 3 min read • Last week

Supply Chain

Australian heavy fleets could save AUD $4.5m on electric

Rising diesel costs are pushing Australian freight operators to accelerate depot charging plans, as JET Charge says savings could reach AUD $4.5 million.

By Sofiah Nichole Salivio • 4 min read • Last week