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Quality assurance stories

Motueka kiwifruit growers boost automation amid labour woes
Robotics

Motueka kiwifruit growers boost automation amid labour woes

Labour shortages and export rule changes are pushing Motueka packhouses to automate more tasks as kiwifruit revenue is forecast to reach NZD $4.8 billion.

By Sean Mitchell • 5 min read • Last week
Company-X launches testbed for roading verification records
Software-as-a-Service

Company-X launches testbed for roading verification records

The platform could help roading teams spot defects sooner by turning scattered verification records into searchable, location-based evidence.

By Sean Mitchell • 4 min read • This month
Architecture doesn't need AI to transform it; it needs AI to make it calmer
Digital Transformation

Architecture doesn't need AI to transform it; it needs AI to make it calmer

Routine design admin is where AI is already easing pressure on architects, leaving more time for judgement, care and client work.

By Brad Sara • 5 min read • Last month

Global Stories

Quality assurance stories

Zendesk adds real-time voice translation for contact centres
Software-as-a-Service

Zendesk adds real-time voice translation for contact centres

It could ease staffing bottlenecks and cut waits for multilingual customers, as live translation is built into one support workflow.

By Sofiah Nichole Salivio • 4 min read • Last week
TP wins Frost & Sullivan Asia-Pacific customer service award
Customer Relationship Management

TP wins Frost & Sullivan Asia-Pacific customer service award

AI-driven service delivery and stronger client results helped TP secure Frost & Sullivan's top Asia-Pacific customer experience honour.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Quickparts lifts space & defence investment to USD $6m
Space

Quickparts lifts space & defence investment to USD $6m

New 3D printing systems will lift output by 40 per cent and give space and defence customers a backup if supply chains are hit.

By Sofiah Nichole Salivio • 3 min read • Last week
Cyara appoints Ben Corser as APAC go-to-market chief
Software-as-a-Service

Cyara appoints Ben Corser as APAC go-to-market chief

The hire signals Cyara's push to win more enterprise customers in APAC as firms demand tighter oversight of AI customer-service tools.

By Sean Mitchell • 4 min read • Last week
Digital Science opens £25,000 grant for trusted AI workflows
Risk & Compliance

Digital Science opens £25,000 grant for trusted AI workflows

Researchers and start-ups worldwide can seek equity-free funding as the programme backs AI agents that can show their workings and accountability.

By Joseph Gabriel Lagonsin • 4 min read • This month
Photoroom launches Visual Agents for enterprise catalogues
Software-as-a-Service

Photoroom launches Visual Agents for enterprise catalogues

Retailers could cut costly manual checks as Photoroom's new system retries flawed AI product images and flags only the toughest cases for review.

By Sofiah Nichole Salivio • 4 min read • This month

Stories from Other Regions

Quality assurance stories

Indian banks push AI in production, but security bites
Data Protection

Indian banks push AI in production, but security bites

Security and data privacy are slowing wider use, even as 70% of Indian banks and lenders run artificial intelligence in production.

By Karen Joy Bacudo • 5 min read • This month
Perth transplant device MateriaPOD wins top iAwards
Software-as-a-Service

Perth transplant device MateriaPOD wins top iAwards

A Perth-built transplant device has taken three national honours, highlighting Western Australia's growing strength in medical technology.

By Sean Mitchell • 3 min read • This month
Xiaomi launches REDMI Note 17 Pro Max in Australia
Wearables

Xiaomi launches REDMI Note 17 Pro Max in Australia

Australian buyers get bigger batteries, tougher builds and lengthy software support as Xiaomi expands its REDMI Note range.

By Sean Mitchell • 4 min read • This month
Manitowoc lifts Potain crane output in China factory
Supply Chain

Manitowoc lifts Potain crane output in China factory

Higher crane output at Manitowoc's Zhangjiagang plant is helping Potain meet faster-growing demand in the Middle East and Asia.

By Sofiah Nichole Salivio • 3 min read • Last month
Crescendo launches AI-native customer experience platform
Software-as-a-Service

Crescendo launches AI-native customer experience platform

Businesses may cut CX stack costs by more than 60% as Crescendo bundles AI agents, ticketing and workforce tools into one platform.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Big AI moves at Lendi Group, brokers and customers benefit
Digital Transformation

Big AI moves at Lendi Group, brokers and customers benefit

More deals and faster lender integrations are expected as Lendi shifts its mortgage platform towards agentic AI for 1,300 brokers.

By Sean Mitchell • 6 min read • Last month
Omron unveils AI chip inspection tools at SEMICON Taiwan
Data Analytics

Omron unveils AI chip inspection tools at SEMICON Taiwan

Advanced chip makers are being pushed towards earlier fault tracing as complex packaging makes internal defects harder to spot with surface checks alone.

By Sofiah Nichole Salivio • 4 min read • Last month
Uswitch adds Back Market refurbished phones platform
eCommerce

Uswitch adds Back Market refurbished phones platform

Rising handset prices are pushing more shoppers towards used kit, as Uswitch adds Back Market and a common grading system to its platform.

By Sofiah Nichole Salivio • 3 min read • Last month