Productivity stories
Centralised technology buying could save NZD $3.9 billion over five years as Wellington consolidates digital systems and leadership.
Frontline employers could cut manual agency workflows as the new system keeps unfilled shifts and external labour pools inside one governed platform.
Many Asia-Pacific firms are seeing AI efforts stalled by rigid systems, with failed modernisation programmes driving higher costs and risk.
Universities facing tighter budgets are being pitched a cloud platform that links student, finance and workforce data across the campus.
Most firms say AI will fail to pay off unless CIOs fix fragmented processes and add real-time business context first.
Banks risk wasting AI spending unless they first map how work really flows, as Celonis says process intelligence is becoming phase zero.
Many enterprises are still failing to turn AI pilots into wider gains, prompting Valliance to hire three former Palantir specialists and track stalled deployments.
AI could unlock legal work that clients had deferred, as firms shift from efficiency savings to more senior advice and broader use.
Customer-facing staff may handle chats and calls more easily after 8x8 Engage won Gold at the NY Product Design Awards.
Patient-service teams can now handle calls, chats and summaries inside Epic as NiCE's CXone integration aims to cut admin and improve compliance.
The Queensland university expects a single data foundation to cut duplication and improve services as it moves core operations onto one platform.
AI is becoming more visible in Australian recruitment, but government hiring still lags and overall job patterns remain largely unchanged.
Training compliance at Aurelia Metals jumped from 32% to 96% in a year, helping cut safety delays and lifting incident performance.
Scam losses may top USD $1 trillion a year, forcing banks to use real-time intelligence and customer data to curb authorised push payments.
Finance teams could soon shed repetitive treasury and payroll tasks as the London fintech expands its automation software after fresh backing.
Weak mobile systems are slowing frontline AI rollouts, with downtime, manual workarounds and connectivity gaps hitting Australian healthcare and logistics teams.
Australian builders are using more model-based workflows, but rising data-control fears and AI rules are slowing wider gains.
The recognition may make it easier for advisers to place clients with Aware Super, as its member numbers using them have almost doubled since June 2024.
Disconnected systems are driving up costs for logistics firms, with simple delivery queries sometimes taking teams hours to resolve.
MSPs could cut reliance on scarce security experts as Cynomi embeds AI to draft reports, policies and remediation plans.