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Tech Mahindra wins TM Forum award for AI assurance
Network Infrastructure

Tech Mahindra wins TM Forum award for AI assurance

The recognition highlights telecoms' shift towards customer- and revenue-led fault handling as operators juggle 5G, cloud and edge networks.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Munich Airport uses Celonis to track baggage delays
Productivity

Munich Airport uses Celonis to track baggage delays

Near real-time alerts could help the German hub spot bottlenecks earlier, reducing knock-on baggage delays for passengers and aircraft turnarounds.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Sysdig launches Secure AI for cloud security teams
Data Protection

Sysdig launches Secure AI for cloud security teams

Cloud security teams are under pressure to act faster as vulnerabilities are being exploited within hours of disclosure, Sysdig said.

By Sean Mitchell • 5 min read • Yesterday
European users mostly use AI for basic spreadsheet tasks
Software-as-a-Service

European users mostly use AI for basic spreadsheet tasks

Advanced automation remains a minority use case in Europe, where two-thirds of Ajelix users rely on AI mainly for formula generation.

By Mark Tarre • 3 min read • Yesterday
Island launches enterprise vibe publishing for employee apps
Data Protection

Island launches enterprise vibe publishing for employee apps

Governance gaps are widening as AI-assisted coding lets non-engineers create internal apps faster than companies can review them.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago
One in three small firms build software to fix gaps
Software-as-a-Service

One in three small firms build software to fix gaps

Costly gaps in off-the-shelf software are pushing small firms to build their own tools, with one in three doing so, research finds.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Amex GBT adds AI tools across business travel platforms now
Data Analytics

Amex GBT adds AI tools across business travel platforms now

Travel managers will get real-time programme visibility and travellers more self-service options as Amex GBT broadens AI across its products.

By Sean Mitchell • 4 min read • 2 days ago
Guidewire launches Qusar with AI agents for insurers
Data Protection

Guidewire launches Qusar with AI agents for insurers

The new release lets insurers automate claims and underwriting tasks inside their existing systems, while keeping data access and compliance controls in house.

By Sean Mitchell • 4 min read • 2 days ago
Genius HRTech survey finds AI reshaping workplace learning
eLearning

Genius HRTech survey finds AI reshaping workplace learning

AI is becoming central to corporate training as 58% of surveyed employers report learning programmes are being replaced by digital tools.

By Joseph Gabriel Lagonsin • 3 min read • 2 days ago

Stories from Other Regions

Productivity stories

UK landlords boost AI use to 65% as adoption widens
Software-as-a-Service

UK landlords boost AI use to 65% as adoption widens

Most UK commercial landlords are still only piloting AI, as integration and skills gaps, not cost, slow wider rollout across portfolios.

By Sean Mitchell • 4 min read • Yesterday
Multiplier raises USD $35 million to buy specialist firms
Digital Transformation

Multiplier raises USD $35 million to buy specialist firms

The fresh capital will fund more acquisitions as the Singapore-based group uses AI to help specialist firms serve more clients without cutting staff.

By Karen Joy Bacudo • 3 min read • Yesterday
Data Energy adopts recurring Pay by Bank for billing
Fintech

Data Energy adopts recurring Pay by Bank for billing

The switch should cut missed payments and manual billing work for heat network customers, while reducing service interruptions from failed top-ups.

By Karen Joy Bacudo • 3 min read • Yesterday
AI adoption boosts UK accountants' profits, Xero says
Data Analytics

AI adoption boosts UK accountants' profits, Xero says

Firms embedding AI in daily workflows are saving hours each week and posting more than double the profit margins of rivals, Xero says.

By Karen Joy Bacudo • 5 min read • Yesterday
Australian firms boost AI spend without tracking returns
Digital Transformation

Australian firms boost AI spend without tracking returns

Many firms are ramping up AI budgets while still lacking the metrics and governance to prove the technology is paying off.

By Mark Tarre • 4 min read • Yesterday
VIVA triples loan originations after LoanPro migration
Software-as-a-Service

VIVA triples loan originations after LoanPro migration

The lender says cleaner data and more automation cut manual work, helping it scale without hiring servicing staff at the same pace.

By Karen Joy Bacudo • 4 min read • Yesterday
Quadient upgrades Send & Receive mail automation system
Data Protection

Quadient upgrades Send & Receive mail automation system

Capacity limits and manual handling had slowed production at the UK mail provider, which has now added automation to support growth and compliance.

By Sofiah Nichole Salivio • 3 min read • 2 days ago
Making Tax Digital pushes sole traders to incorporate
Financial Systems

Making Tax Digital pushes sole traders to incorporate

Nearly a quarter of affected sole traders have already set up, or started setting up, a limited company as quarterly reporting looms.

By Karen Joy Bacudo • 4 min read • 2 days ago