Process automation Stories - Page 31

Global Stories

Process automation stories

Actionstep adds iManage integration for midsize law firms

Midsize firms can now open matters and auto-create iManage workspaces in one workflow, reducing admin and data mismatches across systems.

By Sean Mitchell • 4 min read • Wed, 15th Apr 2026

Digital Transformation

5 key take aways for CIOs from Celonis' 2026 Process Optimisation Report

Most firms say AI will fail to pay off unless CIOs fix fragmented processes and add real-time business context first.

By Pascal Coubard • 4 min read • Tue, 14th Apr 2026

Network Infrastructure

Westpac NZ launches Microsoft AI contact centre platform

The bank says the AI system will cut call handling times and wait times by surfacing customer details instantly for staff.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 14th Apr 2026

Document Management

Hyland appoints Lubor Ptacek as Product Marketing Chief

The hire comes as Hyland pushes a sharper AI message to customers and partners across global markets.

By Sofiah Nichole Salivio • 3 min read • Tue, 14th Apr 2026

Digital Transformation

Celonis expands Oracle cloud tie-up for enterprise AI

The deal lets joint customers link AI projects to live business data on Oracle Cloud Infrastructure, reducing automation risk and migration uncertainty.

By Sean Mitchell • 4 min read • Tue, 14th Apr 2026

Customer Experience

Agoyu wins patent for AI moving quotes app in Puerto Rico

The patent could speed up moving estimates for customers, with the app generating inventories and quotes in minutes instead of days.

By Mark Tarre • 3 min read • Sat, 11th Apr 2026

DevOps

Ascendion named HFS market leader in agentic services

The ranking spotlights growing buyer demand for proven AI savings as enterprises shift from pilots to production across core operations.

By Sofiah Nichole Salivio • 3 min read • Sat, 11th Apr 2026

Customer Relationship Management

Oracle launches agentic apps across Fusion Cloud suite

The rollout pushes Oracle deeper into AI-driven automation, as the new tools aim to cut manual hand-offs across finance, HR, supply chain and CX.

By Mark Tarre • 5 min read • Fri, 10th Apr 2026

Digital Transformation

ServiceNow makes AI standard across entire platform

Customers will no longer need separate AI purchases as every ServiceNow product now bundles automation, governance and data tools by default.

By Sean Mitchell • 4 min read • Fri, 10th Apr 2026

DevOps

Optimizely training sparks surge in marketing AI agents

Growing demand for hands-on AI training has pushed Optimizely’s waitlist past 1,500 as marketers turn agents into daily workflow tools.

By Sean Mitchell • 4 min read • Thu, 9th Apr 2026

Stories from Other Regions

Process automation stories

Data Protection

Employment Hero launches AI Recruitment Agent in Canada

Canadian small businesses could cut screening time by 75% as Employment Hero’s tool promises faster hiring and clearer candidate feedback.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 14th Apr 2026

Digital Transformation

Round raises USD $6 million to automate finance work

Finance teams could soon shed repetitive treasury and payroll tasks as the London fintech expands its automation software after fresh backing.

By Karen Joy Bacudo • 4 min read • Mon, 13th Apr 2026

Digital Transformation

Nmbr & Paiday target Canada accounting payroll gap

Canadian accounting firms could cut manual payroll work and compliance errors as the new platform centralises dozens of client runs.

By Karen Joy Bacudo • 4 min read • Sat, 11th Apr 2026

Data Analytics

Elida Beauty builds tech foundation after Unilever split

The new setup now processes thousands of sales orders and more than 400 integration pipelines across markets, speeding change after the Unilever split.

By Kaleah Salmon • 4 min read • Fri, 10th Apr 2026