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Process automation stories

Guidewire launches AI agent framework for insurers
Software-as-a-Service

Guidewire launches AI agent framework for insurers

Insurers could speed up claims and underwriting work as the new framework embeds AI agents into core policy systems while keeping compliance controls.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Rimini Street launches AI governance service for firms
Digital Transformation

Rimini Street launches AI governance service for firms

The service targets firms struggling to monitor autonomous AI agents, as enterprises face wider security, compliance and cost risks.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
EPAM joins OpenAI partner network for enterprise AI
Digital Transformation

EPAM joins OpenAI partner network for enterprise AI

The tie-up could speed enterprise AI adoption as firms shift from pilots to secure, regulated deployments across core operations.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
World FinTech Day warnings over governance & skills
Digital Transformation

World FinTech Day warnings over governance & skills

Financial services firms risk stalled AI roll-outs and weaker supply chains unless governance and digital skills improve, experts warned.

By Karen Joy Bacudo • 6 min read • Last week
Epicor launches Prism AI agents in ANZ ERP markets
Manufacturing

Epicor launches Prism AI agents in ANZ ERP markets

Manufacturers and distributors in Australia and New Zealand will gain conversational access to ERP data as Epicor targets labour and supply chain pressures.

By Sean Mitchell • 4 min read • Last week
Cinchy joins AI Partnerships to boost AI governance
Software-as-a-Service

Cinchy joins AI Partnerships to boost AI governance

Enterprise buyers are demanding tighter controls as AI tools move into live systems, with governance now central to deployment decisions.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Fintech leaders warn of tougher rules for digital assets
Digital Transformation

Fintech leaders warn of tougher rules for digital assets

Tighter oversight is forcing digital asset firms and UK finance teams to upgrade controls, data and compliance before new deadlines bite.

By Sofiah Nichole Salivio • 6 min read • Last week
AccountsIQ ties up with Paraglide on AI collections
Software-as-a-Service

AccountsIQ ties up with Paraglide on AI collections

AI agents will handle invoice chases and billing queries for AccountsIQ users, aiming to cut Days Sales Outstanding and free finance teams.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Gorilla launches pre-billing layer for energy retailers
Software-as-a-Service

Gorilla launches pre-billing layer for energy retailers

By automating complex contract logic, the software aims to cut billing errors, disputes and margin leakage for energy retailers.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Celonis named Gartner leader in digital twin market
Digital Transformation

Celonis named Gartner leader in digital twin market

The ranking bolsters Celonis's push into enterprise AI, with Gartner placing it highest for ability to execute in digital twin platforms.

By Sean Mitchell • 3 min read • Last week
WRISE launches AI Labs with HKD $30m & new scientist
Data Analytics

WRISE launches AI Labs with HKD $30m & new scientist

The wealth manager will use the funds to build AI tools for advisers and client service, as firms race to lift productivity and engagement.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Oracle expands Gemini use across Fusion & NetSuite
Software-as-a-Service

Oracle expands Gemini use across Fusion & NetSuite

Businesses will gain more choice in AI tools as Gemini is woven into Oracle's core finance, HR and supply-chain software.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Bolt-on AI is the new lipstick on a pig; the pig is still running your enterprise
Software-as-a-Service

Bolt-on AI is the new lipstick on a pig; the pig is still running your enterprise

Enterprises risk wasting money on AI add-ons that change interfaces, not the legacy systems still limiting speed, autonomy and outcomes.

By Anurag Gurtu • 5 min read • Last week
Pathlock warns of widening AI governance gap in firms
Robotics

Pathlock warns of widening AI governance gap in firms

Most firms lack dedicated oversight for autonomous software, leaving AI agents able to alter records and approvals with limited traceability.

By Sean Mitchell • 4 min read • Last week

Stories from Other Regions

Process automation stories

GrowIt taps Modern Treasury for real estate payments
Software-as-a-Service

GrowIt taps Modern Treasury for real estate payments

Real estate sponsors could cut manual fund handling as the platform adds account, reconciliation and distribution tools across ACH, RTP, FedNow and wires.

By Karen Joy Bacudo • 4 min read • Last week
ChatSee warns of AI failures beyond hallucinations
Risk & Compliance

ChatSee warns of AI failures beyond hallucinations

Execution and escalation breakdowns now outnumber hallucinations in enterprise AI failures, according to more than 10,000 observed incidents.

By Mark Tarre • 4 min read • Last week
Swaystack partners InstaSwitch to boost business banking
Fintech

Swaystack partners InstaSwitch to boost business banking

The tie-up could help banks and credit unions turn new business accounts into primary relationships by moving payroll, deposits and spending faster.

By Karen Joy Bacudo • 4 min read • Last week
GoCardless partners with anvil on telecoms billing
Software-as-a-Service

GoCardless partners with anvil on telecoms billing

Telecoms and MSPs could cut billing admin as the integration links contract signing, Direct Debit approval and collections in one platform.

By Sofiah Nichole Salivio • 4 min read • Last week