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Opinion Stories - Page 151

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Decoding AI: Understanding GPT-3, GPT-4, LLMs, and Custom GPTs
Application Programming Interface

Decoding AI: Understanding GPT-3, GPT-4, LLMs, and Custom GPTs

Navigating AI jargon can be daunting. Avec's Declan Cavanagh simplifies GPT-3, GPT-4, LLMs, and custom GPTs, shedding light on their distinctions and uses.

By Declan Cavanagh • 6 min read • Mon, 5th Aug 2024
Taking the lead: Why digital transformation should be finance first
Digital Transformation

Taking the lead: Why digital transformation should be finance first

As mid-size businesses gear up for digital transformation, prioritising the finance function may offer the most strategic opportunities for immediate gains.

By Rosie Cairnes • 4 min read • Mon, 5th Aug 2024
Why MSSPs should shift from 'fear' to 'value' as a sales tactic
EduTech

Why MSSPs should shift from 'fear' to 'value' as a sales tactic

Managed Security Service Providers (MSSPs) are urged to shift from fear-based sales tactics to value-centric strategies, fostering client trust and growth.

By Leo Lynch • 4 min read • Fri, 2nd Aug 2024
Powering up security: Protecting EV charging stations from cyberthreats
Smart Cities

Powering up security: Protecting EV charging stations from cyberthreats

As EV charging stations become crucial to smart cities, their increasing vulnerability to cyberattacks demands enhanced security measures to stave off potential disruptions.

By Leonardo Hutabarat • 5 min read • Fri, 2nd Aug 2024
Four ways AI can boost contact centre agent performance and improve customer service
Customer Experience

Four ways AI can boost contact centre agent performance and improve customer service

As AI tools increasingly permeate contact centres, their role in enhancing agent performance and customer service is proving pivotal rather than replacing humans.

By Paul Rilstone and Simon Shanks • 4 min read • Fri, 2nd Aug 2024
Five ways to achieve infrastructure transparency
DataCentre infrastructure

Five ways to achieve infrastructure transparency

Unlock infrastructure transparency with these five strategies: data consolidation, automated collection, asset linkage, detailed mapping, and visualisation.

By Felix Berndt • 4 min read • Wed, 31st Jul 2024
Digital disruption and 'customer lifetime value'
Customer Experience

Digital disruption and 'customer lifetime value'

If you were unaware Customer Lifetime Value calculations have been digitally disrupted, you might be interested in how CDPs and, more recently, AI have changed the game.

By Billy Loizou • 5 min read • Wed, 31st Jul 2024
How CFOs can work with human resources and IT teams through cross-functional collaboration
Data Analytics

How CFOs can work with human resources and IT teams through cross-functional collaboration

Modern CFOs now collaborate closely with HR and IT teams, driving strategy and organisational growth while facing economic pressures and talent challenges.

By Jonathan Beeby • 4 min read • Wed, 31st Jul 2024
From cybersecurity, to personalisation and AI: How are retailers investing in new FY?
Data Protection

From cybersecurity, to personalisation and AI: How are retailers investing in new FY?

Retailers are gearing up for the new financial year with increased investments in cyber security, personalisation, and artificial intelligence to boost growth.

By Vasko Ckorovski • 5 min read • Wed, 31st Jul 2024
Telematics to shape greener transport futures
Cartech

Telematics to shape greener transport futures

Telematics is revolutionising fleet management in Southeast Asia, driving fuel efficiency and reducing emissions, ultimately paving the way for a greener, more sustainable future.

By David Brown • 2 min read • Wed, 31st Jul 2024
Experts weigh in on cookie deprecation and data privacy
Data Privacy

Experts weigh in on cookie deprecation and data privacy

Google's decision to retain third-party cookies surprises experts, sparking debate on privacy, data strategies, and the digital ecosystem's future path.

By Staff Writer • 5 min read • Tue, 30th Jul 2024
Five steps to enhance your data strategy using AI
Customer Experience

Five steps to enhance your data strategy using AI

Twilio's new report outlines five critical steps for enhancing your data strategy with AI, focusing on personalisation and real-time data activation.

By Ben Chamlet • 4 min read • Tue, 30th Jul 2024

Stories from Other Regions

Opinion stories

Clearing cybersecurity hurdles: Queensland's sprint to secure the 2032 Olympics
Digital Transformation

Clearing cybersecurity hurdles: Queensland's sprint to secure the 2032 Olympics

Queensland ramps up cybersecurity to safeguard the 2032 Olympics against evolving threats, prioritising identity security and global standards compliance.

By Nam Lam • 4 min read • Tue, 6th Aug 2024
How Australian organisations should embrace automation to lift competitiveness
Customer Experience

How Australian organisations should embrace automation to lift competitiveness

Australian organisations must embrace automation to enhance competitiveness, as many are trailing behind in innovation amid economic challenges.

By Dan Cooke • 4 min read • Mon, 5th Aug 2024
McConnell Dowell speeds up construction with pop-up cellular connectivity
Network Infrastructure

McConnell Dowell speeds up construction with pop-up cellular connectivity

McConnell Dowell accelerates construction project kick-offs using Cradlepoint's cellular routers, reducing setup time and costs while enhancing flexibility.

By Cradlepoint • 2 min read • Wed, 31st Jul 2024
Protecting against the cost and impact of cyber crime
Firewalls

Protecting against the cost and impact of cyber crime

Australian companies face a rising tide of cybercrime, with 47% hit by attacks last year, costing an average of AUD $4.1 million in damages and disruptions.

By Matt Caffrey • 4 min read • Wed, 31st Jul 2024
How integrating AI and ERP will transform manufacturing
Supply Chain

How integrating AI and ERP will transform manufacturing

The integration of AI with ERP systems is set to revolutionise the Australian manufacturing sector, enhancing efficiency and potentially boosting productivity by 40%.

By James Robinson • 5 min read • Tue, 30th Jul 2024