Knowledge Management Stories - Page 2

Global Stories

Knowledge Management stories

Iron Mountain names Del Giudice as ANZ Managing Director

Demand for data management and AI services is rising in Australia and New Zealand, and Iron Mountain has hired Dominic Del Giudice to capitalise.

By Sean Mitchell • 3 min read • Last week

Customer Relationship Management

Cohesity mitigating shadow AI by empowering staffers

Approved AI tools are cutting shadow use by staff, but Cohesity warns the bigger risk is corrupted enterprise knowledge and weak governance.

By David Shilovsky • 5 min read • Last week

Software-as-a-Service

Why a traditional LMS falls flat for the frontline

On the shop floor, course completions can mask gaps in safety, compliance and productivity, leaving managers with a false sense of readiness.

By Andy Nicholas • 8 min read • Last week

Data governance

Google adds trust & provenance to Open Knowledge Format

Users can now judge whether analytics knowledge is current and verified before relying on it, as Google's Open Knowledge Format adds new metadata fields.

By Sean Mitchell • 4 min read • Last week

Data Protection

Two-thirds of firms delay Copilot over SharePoint risks

Worries over exposed SharePoint data have led many businesses to pause Microsoft Copilot, with senior executives the most cautious.

By Sean Mitchell • 3 min read • Last month

Software-as-a-Service

DevRev launches Voice AI for customer support calls

The rollout puts pressure on support teams to resolve calls without losing context, as rivals race to turn voice from routing tool into action.

By Mark Tarre • 4 min read • Last month

Data Analytics

Australia & New Zealand consultation trust gap widens

Residents increasingly doubt consultation is meaningful, with many saying decisions are made before their views are heard and acted on.

By Sean Mitchell • 4 min read • Last month

Software-as-a-Service

Whale lands USD $40 million to drive global AI expansion

The funding will help Whale expand enterprise AI deployments across North America, Asia-Pacific, the Middle East and Europe.

By Sofiah Nichole Salivio • 5 min read • Last month

Software-as-a-Service

Mithra AI launches to verify enterprise AI responses

Businesses using AI face growing pressure to prove answers are accurate and authorised, as Mithra AI adds cryptographic checks to enterprise data.

By Sean Mitchell • 4 min read • Last month

Software-as-a-Service

Dropbox appoints Jim Rudall as the Head of EMEA role

The move signals a push to win more enterprise spend across the region as businesses reassess software, workflows and AI use.

By Sofiah Nichole Salivio • 4 min read • Last month

Software-as-a-Service

Intapp launches Celeste AI coworker for professional firms

Firms in regulated sectors could clear conflicts and screen deals faster as Intapp ties its new AI tool to internal rules and records.

By Karen Joy Bacudo • 4 min read • Last month

Stories from Other Regions

Knowledge Management stories

Software-as-a-Service

Ansarada upgrades AiDA for prompt-first dealmaking

Deal teams can now query sensitive transaction data without leaving Ansarada's secure environment, as the platform adds prompt-first AI tools.

By Sean Mitchell • 3 min read • Last week

Software-as-a-Service

Community Fibre picks Luminance for contract management

The broadband provider aims to cut manual contract work and improve oversight as its supply chain and network footprint expand.

By Sofiah Nichole Salivio • 4 min read • Last month

Security Information and Event Management

Intezer launches Org Brain for AI SOC investigations

Security teams may cut repeated mistakes as Intezer's new memory system keeps AI SOC investigations aligned with changing users and assets.

By Sean Mitchell • 4 min read • Last month

Digital Transformation

Baker Tilly teams with Ode & Anthropic on AI tools

AI tools will be woven into Baker Tilly's advisory, tax and assurance work as firms race to boost efficiency without losing professional judgement.

By Karen Joy Bacudo • 4 min read • Last month

Software-as-a-Service

Komodor adds AI memory to its site reliability platform

Operations teams can now feed earlier incidents into Komodor's AI agent, helping it avoid repeat mistakes in complex cloud-native systems.

By Sean Mitchell • 4 min read • Last month

Data Protection

D2 Legal Technology names Daniel Heymann to lead law firm AI

Law firms under pressure to govern AI adoption are getting more practical support as D2 Legal Technology expands its transformation services.

By Sofiah Nichole Salivio • 4 min read • Last month

Software-as-a-Service

Informotion gains dual Microsoft recognition in ISG

Recognition in two Microsoft services quadrants puts the Sydney specialist alongside bigger rivals as AI projects hinge on cleaner data and governance.

By Sean Mitchell • 4 min read • Last month