Knowledge Management stories
The new tool gives Copilot access to enterprise file stores without opening up records beyond existing permissions, cutting governance risk for users.
The move puts a former legal consultant in charge of tools that help law firms monitor profitability, client work and partner economics.
Nearly two-thirds of companies using AI in response workflows reported a positive return within a year, the survey found.
IT teams can now reuse resolved support tickets as scripts, aiming to cut repeat incidents across managed devices and speed fixes.
Legal teams can now feed sensitive deal files from Ansarada into Harvey without losing permissions, audit trails or governance controls.
Enterprise teams can now impose one policy layer across Zapier workflows, agents and SDK-built apps as AI use outpaces governance.
The move gives Mars staff a single AI system for search and task automation across its global Petcare, Snacking and Food businesses.
The rollout will put Google’s AI tool in front of 100,000 staff, as the supplier seeks faster software development and tighter internal collaboration.
More than 175,000 customers could see faster service as EcoVadis rolls out Gemini Enterprise tools to automate internal work and boost productivity.
Engineering teams can now keep decisions, fixes and costs in one place as CodeRabbit brings its AI agent into Slack.
More than 300 AI agents are now cutting turnaround times, routine HR queries and maintenance delays across the steelmaker’s global operations.
The rollout aims to help businesses run autonomous AI agents more securely, while easing data, networking and sovereignty constraints.
The deal could speed enterprise AI rollouts by packaging agentic tools for sectors from banking to healthcare, while deepening staff training.
Businesses can now let Gemini agents run for hours or days, while new controls aim to keep AI workflows traceable and secure.
Customers will build and manage AI agents in one place as Google Cloud folds Vertex AI services into Gemini Enterprise Agent Platform.
Contact centres are using AI to cut admin, explain demand spikes and help agents, with savings and faster resolutions already visible.
Businesses adopting AI for sensitive decisions may gain traceable answers as Lovelace targets reliability gaps with a verifiable data platform.
It aims to give AI agents persistent memory and queryable search in Postgres, replacing brittle markdown files with database-backed retrieval.
AI is forcing UK firms to rethink productivity as leaders warn that gains will depend on fixing workflows, skills and integration gaps.
Poorly translated expertise is leaving many Southeast Asian B2B tech firms invisible to buyers and weakening shortlist chances.