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AI reshapes leadership & customer service, say execs
Digital Transformation

AI reshapes leadership & customer service, say execs

Many organisations are still testing AI in pilots, as executives say trust, governance and measurable results now matter more than hype.

By Sofiah Nichole Salivio • 4 min read • Last month
Tech chiefs urge safer, sector-specific AI adoption
Software-as-a-Service

Tech chiefs urge safer, sector-specific AI adoption

Businesses face mounting pressure to curb unsafe AI rollouts as executives warn that general-purpose tools are outpacing governance and controls.

By Sean Mitchell • 4 min read • Last month
Grappler launches broker settlement service for insurers
Digital Transformation

Grappler launches broker settlement service for insurers

The move aims to slash reconciliation delays and cash blind spots for insurers by automating payments across broker-led chains.

By Karen Joy Bacudo • 4 min read • Last month
Australia & New Zealand lead in agentic AI adoption
Digital Transformation

Australia & New Zealand lead in agentic AI adoption

Consumers in Australia and New Zealand are facing longer waits and repeated handovers as companies rush to deploy agentic AI, Genesys found.

By Mark Tarre • 4 min read • Last month
Valantor buys EyeLevel to launch visual intelligence
Data Protection

Valantor buys EyeLevel to launch visual intelligence

Enterprises can now run AI on sensitive documents in private or air-gapped systems, reducing security and compliance risks.

By Sean Mitchell • 4 min read • Last month
Risk Ledger raises USD $32 million to expand in US
Software-as-a-Service

Risk Ledger raises USD $32 million to expand in US

The funding will help the London-based cyber risk platform deepen supplier checks, add artificial intelligence tools and enter the US market.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

Insurance stories

Prophet grows 309% as brands rehearse ad decisions
Software-as-a-Service

Prophet grows 309% as brands rehearse ad decisions

Marketers are under pressure to prove returns sooner, driving demand for tools that test ad spending before budgets are committed.

By Sean Mitchell • 4 min read • Last month
Revolut launches Australian bank after licence win
Digital Transformation

Revolut launches Australian bank after licence win

Australia-based customers will soon get savings accounts and a credit card as Revolut commits nearly AUD $400 million to its local banking push.

By Karen Joy Bacudo • 4 min read • Last month
Australian banks pay over AUD $4,000 a day for specialists
Digital Transformation

Australian banks pay over AUD $4,000 a day for specialists

Banks and insurers are scrambling for scarce regulatory experts as deadlines bite, even after cutting about 8,000 permanent roles this year.

By Sean Mitchell • 4 min read • Last month
TBC Uzbekistan wins four Euromoney awards for excellence
Fintech

TBC Uzbekistan wins four Euromoney awards for excellence

Broadening its appeal beyond consumer banking, the lender has surpassed 6 million monthly users as digital adoption accelerates in Uzbekistan.

By Sofiah Nichole Salivio • 4 min read • Last month
Datadog launches UK data hosting in AWS London region
Software-as-a-Service

Datadog launches UK data hosting in AWS London region

UK firms can now keep observability and security data in-region, easing compliance pressure as cloud and AI systems grow more complex.

By Sofiah Nichole Salivio • 4 min read • Last month
Altimetrik joins World Economic Forum AI excellence centre
Manufacturing

Altimetrik joins World Economic Forum AI excellence centre

The move gives Altimetrik a role in shaping enterprise AI standards as firms struggle to embed new systems into legacy operations.

By Sofiah Nichole Salivio • 4 min read • Last month
US workers want human review of AI financial advice
Fintech

US workers want human review of AI financial advice

Most US employees using AI for money advice still want a human check first, as financial stress rises and retirement plans slip later.

By Karen Joy Bacudo • 4 min read • Last month
Chexy adds Mastercard for Canadian bill payments and rewards
Fintech

Chexy adds Mastercard for Canadian bill payments and rewards

Canadians can now earn card rewards on rent and other household bills as the platform broadens access to recurring payments.

By Karen Joy Bacudo • 3 min read • Last month
Cifas joins global fraud-sharing network in crackdown
Malware

Cifas joins global fraud-sharing network in crackdown

UK consumers and businesses could benefit as Cifas adds nearly 500 scam signals to a global network aimed at faster takedowns.

By Mark Tarre • 4 min read • Last month
Integrity360 boosts FBD cyber defences across Ireland
Data Protection

Integrity360 boosts FBD cyber defences across Ireland

Tighter regulation and rising cyber threats are pushing insurers to bolster defences for customer data and operational systems.

By Karen Joy Bacudo • 3 min read • Last month
CulturalPulse launches AskGenie to map audience segments
Data Analytics

CulturalPulse launches AskGenie to map audience segments

Businesses risk missing growth in a more diverse Australia unless they measure cultural identity alongside age, income and life stage.

By Joseph Gabriel Lagonsin • 4 min read • Last month