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Incident management Stories - Page 8

Global Stories

Incident management stories

Mphasis urges CTOs to fix legacy cores for agentic AI
Digital Transformation

Mphasis urges CTOs to fix legacy cores for agentic AI

Mphasis tells CTOs to overhaul legacy cores as agentic AI scales, backing ontology-driven knowledge graphs to curb automated errors.

By Mark Tarre • 4 min read • Thu, 19th Mar 2026
Graylog adds explainable AI to speed security response
Security Information and Event Management

Graylog adds explainable AI to speed security response

Graylog launches explainable AI, automation and chat-style queries to cut alert noise and halve investigation time for lean security teams.

By Catherine Knowles • 4 min read • Thu, 19th Mar 2026
AI, cost pressures reshape observability in new survey
DevOps

AI, cost pressures reshape observability in new survey

AI ambitions and cost pressures are reshaping observability, as teams centralise tools, embrace SaaS and double down on open standards.

By Sofiah Nichole Salivio • 5 min read • Thu, 19th Mar 2026
Indigo Telecom hires Ilex to drive global growth push
Network Infrastructure

Indigo Telecom hires Ilex to drive global growth push

Indigo Telecom appoints Ilex as global marketing and PR partner to sharpen messaging and support its international expansion strategy.

By Kaleah Salmon • 4 min read • Wed, 18th Mar 2026
Hexaware unveils Agentverse AI platform for enterprises
Unified Communications

Hexaware unveils Agentverse AI platform for enterprises

Hexaware launches Agentverse, a governed AI agent platform with 600+ prebuilt agents to scale automation across enterprise operations.

By Sean Mitchell • 4 min read • Wed, 18th Mar 2026
PagerDuty links Anthropic, Cursor & LangChain for AI ops
DevOps

PagerDuty links Anthropic, Cursor & LangChain for AI ops

PagerDuty links Anthropic, Cursor and LangChain to expand its AI ops ecosystem, boosting incident response across modern software stacks.

By Mark Tarre • 5 min read • Mon, 16th Mar 2026
AppViewX touts 302% ROI as SSL certificates shrink
Firewalls

AppViewX touts 302% ROI as SSL certificates shrink

AppViewX claims 302% ROI and USD $3.9m in benefits from automated SSL/TLS certificate management as lifespans head towards 47 days.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 13th Mar 2026
EcoOnline report tracks shift to connected risk data
Digital Transformation

EcoOnline report tracks shift to connected risk data

EcoOnline's first Mega Trends Report charts a shift from compliance checklists to connected risk data and real-time frontline engagement.

By Sofiah Nichole Salivio • 4 min read • Fri, 13th Mar 2026
New Relic to open first Japan data centre in Tokyo
Software-as-a-Service

New Relic to open first Japan data centre in Tokyo

New Relic will open its first Japan data centre in Tokyo in July 2026, targeting local data residency, latency and governance demands.

By Sean Mitchell • 5 min read • Thu, 12th Mar 2026
SIOS wins triple honours for leadership & support teams
Disaster Recovery

SIOS wins triple honours for leadership & support teams

SIOS Technology nets triple industry honours for leadership, customer success and support as demand for mission-critical resilience grows.

By Sean Mitchell • 4 min read • Thu, 12th Mar 2026
IT teams struggle for hybrid visibility, turn to AI
DevOps

IT teams struggle for hybrid visibility, turn to AI

IT teams report limited visibility across hybrid setups, fuelling tool sprawl and silos as they increasingly turn to AI for observability.

By Sofiah Nichole Salivio • 4 min read • Thu, 12th Mar 2026
AutoRek launches RegToolKit for real-time compliance
Digital Transformation

AutoRek launches RegToolKit for real-time compliance

AutoRek unveils RegToolKit, a real-time regulatory compliance hub mapping rules to controls, audit trails and breach remediation.

By Kaleah Salmon • 3 min read • Wed, 11th Mar 2026
Datadog launches MCP Server to link AI with telemetry
Software-as-a-Service

Datadog launches MCP Server to link AI with telemetry

Datadog's new MCP Server pipes live telemetry into AI agents and dev tools, promising real-time debugging under existing governance controls.

By Sean Mitchell • 4 min read • Tue, 10th Mar 2026
Datadog unveils MCP Server for governed AI observability
DevOps

Datadog unveils MCP Server for governed AI observability

Datadog launches an MCP Server to give AI agents governed, real-time access to observability data across live development and operations.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 10th Mar 2026
Grafana brings ObservabilityCON to Sydney amid AI boom
Virtualisation

Grafana brings ObservabilityCON to Sydney amid AI boom

Grafana brings ObservabilityCON to Sydney as APAC engineers tackle soaring AI complexity, tool sprawl and rising telemetry costs.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 10th Mar 2026
1Kosmos adds identity checks to ServiceNow AI workflows
Unified Communications

1Kosmos adds identity checks to ServiceNow AI workflows

1Kosmos adds embedded identity checks to ServiceNow AI workflows to curb social engineering in high-risk service desk interactions.

By Catherine Knowles • 4 min read • Fri, 6th Mar 2026

Stories from Other Regions

Incident management stories

Rescue dog teams join Victorian network for safer searches
Productivity

Rescue dog teams join Victorian network for safer searches

Victorian volunteer rescue dogs gain direct radio links to emergency services, boosting coordination and safety in remote bushland searches.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 12th Mar 2026
Cloudhouse unveils free tool to price IT outage costs
Disaster Recovery

Cloudhouse unveils free tool to price IT outage costs

Cloudhouse launches free calculator to put a price on IT outages, as research pegs average unplanned downtime at over USD $14,000 a minute.

By Shannon Williams • 3 min read • Tue, 10th Mar 2026