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Financial Services stories

Generali deploys Whatfix across AGORA in 27 countries
Software-as-a-Service

Generali deploys Whatfix across AGORA in 27 countries

The rollout aims to cut support calls and improve underwriting consistency as Generali scales its global platform across 27 markets.

By Sofiah Nichole Salivio • 3 min read • Last week
Seekr & OneValley target startups with compliant AI
Software-as-a-Service

Seekr & OneValley target startups with compliant AI

Startups in regulated sectors will gain access to explainable AI tools as Seekr and OneValley aim to reduce compliance and audit risks.

By Joseph Gabriel Lagonsin • 3 min read • Last week
EU AI Act transparency rules take effect on 2 August
Software-as-a-Service

EU AI Act transparency rules take effect on 2 August

Companies serving EU users face new disclosure duties from 2 August, as Brussels keeps transparency rules on schedule despite delaying tougher AI obligations.

By Sofiah Nichole Salivio • 5 min read • Last week
Google Cloud expands Gemini enterprise agent controls
Robotics

Google Cloud expands Gemini enterprise agent controls

Businesses can now run and monitor AI agents for up to seven days as Google Cloud adds tighter identity and governance controls.

By Sean Mitchell • 5 min read • Last week
Axi becomes DP World Tour's first online trading partner
Fintech

Axi becomes DP World Tour's first online trading partner

The deal gives the trading firm exposure to golf fans worldwide as it seeks to lift brand awareness in crowded overseas markets.

By Karen Joy Bacudo • 3 min read • Last week
Endava & Upstream Works launch AI contact centre platform
Private Cloud

Endava & Upstream Works launch AI contact centre platform

Enterprise contact centres could cut queue traffic as the new platform slots into existing systems without forcing costly rip-and-replace upgrades.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Cloudera named leader in Forrester's data lakehouse wave
Private Cloud

Cloudera named leader in Forrester's data lakehouse wave

The ranking may strengthen Cloudera's pitch to regulated enterprises struggling to move AI pilots into production at scale.

By Mark Tarre • 4 min read • Last week

Stories from Other Regions

Financial Services stories

UK motor insurance switching falls to lowest since 2023
Data Analytics

UK motor insurance switching falls to lowest since 2023

Fewer motorists switched cover as easing premiums cooled shopping activity, while older vehicles and Chinese brands complicated pricing.

By Sofiah Nichole Salivio • 4 min read • Last week
Backbase banking AI beats GPT-4.1 in live deployment
Fintech

Backbase banking AI beats GPT-4.1 in live deployment

In a seven-month test, the specialist model answered more banking queries than GPT-4.1 while refusing uncertain prompts less often than expected.

By Karen Joy Bacudo • 4 min read • Last week
London to take majority of UK finance hiring in 2026
Digital Transformation

London to take majority of UK finance hiring in 2026

Vacancies in the capital are forecast to rise 17% next year, lifting London to 52% of UK finance recruitment as hiring narrows.

By Karen Joy Bacudo • 3 min read • Last week
UK SMEs miss GBP £54 billion as finance confidence dips
Productivity

UK SMEs miss GBP £54 billion as finance confidence dips

Confusion and mistrust are leaving thousands of SMEs unable to fund expansion, with Portman estimating a GBP £54 billion hit to revenue.

By Karen Joy Bacudo • 4 min read • Last week
UK fintech faces tougher oversight as rules tighten
Data Analytics

UK fintech faces tougher oversight as rules tighten

Regulators are widening scrutiny of digital finance, forcing UK fintechs to overhaul cloud, payments and data strategies to meet tougher standards.

By Sofiah Nichole Salivio • 7 min read • Last week
No more pilots: Why enterprise AI strategies need an operating model
Data Protection

No more pilots: Why enterprise AI strategies need an operating model

Many firms are stuck in pilot purgatory as governance and workflow redesign lag behind AI ambition, limiting scale and value.

By Alex Ayers • 5 min read • Last week
Servicely says AI cuts finance billing time by 92%
Software-as-a-Service

Servicely says AI cuts finance billing time by 92%

Back-office billing is emerging as an early AI win for finance teams, with one Servicely customer cutting invoice prep time by 92%.

By Karen Joy Bacudo • 4 min read • Last week
Hyundai Card launches Alphabet Card for younger spenders
Digital Transformation

Hyundai Card launches Alphabet Card for younger spenders

Younger South Koreans could get clearer savings on everyday spending as category-based credit cards gain ground over broad rewards schemes.

By Karen Joy Bacudo • 4 min read • Last week
HDBank & TerraPay launch real-time Vietnam payments
Digital Transformation

HDBank & TerraPay launch real-time Vietnam payments

Vietnamese customers and small firms will gain faster overseas transfers as HDBank taps TerraPay to reach 156 markets without overhauling systems.

By Karen Joy Bacudo • 3 min read • Last week
Asia's agentic AI in banking: Trusted data will decide who wins
Customer Experience

Asia's agentic AI in banking: Trusted data will decide who wins

Banks could cut operating costs by 20% to 30% by 2028, but only if they fix duplicated, outdated customer records first.

By Edmund Ng • 5 min read • Last week
Reventon says early property bets nearly double gains
Property Market

Reventon says early property bets nearly double gains

Clients in Perth and Brisbane have seen residential values nearly double as Reventon says early research can capture stronger growth cycles.

By Joseph Gabriel Lagonsin • 4 min read • Last week