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ED corridor diagnoses could breach Health and Disability code, commissioner says
Data Privacy

ED corridor diagnoses could breach Health and Disability code, commissioner says

Crowded emergency rooms may be putting patients' privacy and shared decision-making at risk, with more than 1,300 complaints still awaiting assessment.

By Kate Green • 3 min read • Last month
NZ domain chiefs issue AWOL telco warning...
Edge Computing

NZ domain chiefs issue AWOL telco warning...

The Domain Name Commission issues a warning about 24/7 Hosting's activities related to .nz domain names. Complainst have been found to be valid.

By Staff Writer • 3 min read • Wed, 28th May 2014
IT glitch stings Kiwis with over 20,000 wrong traffic tickets
Cartech

IT glitch stings Kiwis with over 20,000 wrong traffic tickets

New Zealand Police have been forced to apologise after admitting they wrongly issued over 20,000 traffic tickets to Kiwis, due to a IT error.

By Staff Writer • 2 min read • Wed, 19th Feb 2014

Global Stories

Complaints stories

Telecom dispute surge: Key findings from 2023 TDR report
Kiwi

Telecom dispute surge: Key findings from 2023 TDR report

TDR's 2023 report reveals record surge in telecom disputes, with 3725 people seeking help—a 64% jump from 2022.

By Staff Writer • 2 min read • Wed, 11th Oct 2023
Web scams leapt 22% in 09 – report
Email Security

Web scams leapt 22% in 09 – report

The FBI's 2009 Internet Crime Report reveals a 22.3% surge in web scams, with total financial losses hitting USD $559.7 million.

By Staff Writer • 4 min read • Sat, 1st May 2010
Anti-spam update
Unified Communications

Anti-spam update

Spam complaints in New Zealand are on the decline, thanks to rigorous enforcement of anti-spam laws, with high-profile cases raising public awareness.

By Staff Writer • 3 min read • Mon, 1st Mar 2010
Wikipedia tackiling 'vandals'
Wikipedia

Wikipedia tackiling 'vandals'

Wikipedia is experimenting with tighter controls on its pages, to stop the posting of inaccurate, untrue or    defamatory material.

By Staff Writer • 2 min read • Thu, 1st Oct 2009
Telecom in breach
Unified Communications

Telecom in breach

Telecom Wholesale halts its broadband and residential PSTN 'loyalty' offer following a breach of separation undertakings, with potential penalties looming.

By Staff Writer • 2 min read • Tue, 1st Sep 2009

Stories from Other Regions

Complaints stories

Comentis launches auto platform to flag vulnerable buyers
Risk & Compliance

Comentis launches auto platform to flag vulnerable buyers

Dealerships and lenders may face sharper scrutiny as the platform aims to close a vulnerability data gap that leaves most buyers unrecorded.

By Karen Joy Bacudo • 4 min read • Last month
Australian telecom complaints reach record low levels
Unified Communications

Australian telecom complaints reach record low levels

Complaints to Australian telecoms have plummeted to record lows, averaging just 2.7 per 10,000 services, signalling improved customer satisfaction.

By Melania Watson • 2 min read • Thu, 14th Nov 2024
Sydney startup Pyng aims to eliminate surcharge fees
Payment Technologies

Sydney startup Pyng aims to eliminate surcharge fees

A Sydney startup, Pyng, offers Australians a solution to save billions in annual tap-and-go surcharge fees by facilitating surcharge-free payments through its innovative app.

By Sean Mitchell • 3 min read • Tue, 24th Sep 2024
Drop in Australian telco complaints pleases ACCAN
Unified Communications

Drop in Australian telco complaints pleases ACCAN

Significant drop in telecommunications complaints in Australia, but rise in financial hardship complaints raises concerns, says ACCAN.

By Sean Mitchell • 2 min read • Mon, 16th Oct 2023
Australia's telcos maintain record-low complaint rates
Unified Communications

Australia's telcos maintain record-low complaint rates

Australia's telcos have maintained record-low complaint rates, according to the latest Complaints-in-Context Report released by the Communications Alliance.

By Gaurav Sharma • 3 min read • Tue, 14th Feb 2023