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Communication Stories - Page 19

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Communication stories

Why operations teams are still needed in an automated world
Data Analytics

Why operations teams are still needed in an automated world

Downtime and lost revenue can still hit automated warehouses without on-site teams to fix faults fast and plan preventative maintenance.

By Staff Writer • 4 min read • Wed, 16th Jun 2021

Global Stories

Communication stories

What is network optimisation and why is it so important?
Network Infrastructure

What is network optimisation and why is it so important?

Network optimization is crucial for businesses in the digital age, enhancing security, productivity, and customer experience.

By George Tsoukakis • 8 min read • Fri, 17th Dec 2021
IT and comms top sectors targeted by cyber criminals, AI provides a solution
AI Security

IT and comms top sectors targeted by cyber criminals, AI provides a solution

The IT and communications sector faced the highest number of cyber attacks globally in 2021, according to Darktrace's security researchers.

By Catherine Knowles • 3 min read • Wed, 15th Dec 2021
COVID-19 era sees consumers calling for dynamic digital experiences
Unified Communications

COVID-19 era sees consumers calling for dynamic digital experiences

Half of consumers have increased their digital engagement with businesses during the pandemic, with video chat preference surging 300%, says Vonage research.

By Catherine Knowles • 4 min read • Tue, 16th Nov 2021
A day in the life: How Poly technologies support the flexible hybrid workforce
Unified Communications

A day in the life: How Poly technologies support the flexible hybrid workforce

Bondi Beach frames the perfect start to the day - a walk, a coffee, breakfast, and the ability to work from her home office with the technologies she needs.

By Sara Barker • 5 min read • Thu, 11th Nov 2021
Alcatel-Lucent Enterprise launches 'Purple' communications platform
Unified Communications

Alcatel-Lucent Enterprise launches 'Purple' communications platform

Alcatel-Lucent Enterprise launches new communications platform, OmniPCX Enterprise Purple, for the digital workplace.

By Staff Writer • 3 min read • Thu, 11th Nov 2021
Communications service providers unprepared to charge for 5G services
Unified Communications

Communications service providers unprepared to charge for 5G services

73% of CSPs plan to launch 5G networks by 2022, but 94% have challenges with their existing charging systems, says Oracle Communications survey.

By Shannon Williams • 3 min read • Fri, 8th Oct 2021
8x8 brings receptionist role into the future with latest offering
Unified Communications

8x8 brings receptionist role into the future with latest offering

8x8 introduces 8x8 Frontdesk, a new XCaaS solution for high-volume call handling, aiming to enhance the receptionist role in a hybrid work environment.

By Catherine Knowles • 3 min read • Wed, 29th Sep 2021
Canva hits massive US$40 billion valuation after latest funding round
Online tools

Canva hits massive US$40 billion valuation after latest funding round

Canva reaches a $40bn valuation after securing $200m in funding, with plans to accelerate growth and expand its team.

By Catherine Knowles • 3 min read • Wed, 15th Sep 2021
Video: 10 Minute IT Jams - The rundown on Poly's headsets
Unified Communications

Video: 10 Minute IT Jams - The rundown on Poly's headsets

Poly's account manager for New Zealand, Laura Peddie, discusses the impact of remote working on the headset sector in an exclusive interview with TechDay.

By Nick Forrester • 5 min read • Mon, 6th Sep 2021
New artificial intelligence application attracts 100 investors in first week of launch
Artificial Intelligence

New artificial intelligence application attracts 100 investors in first week of launch

New AI tool GetMee aims to tackle declining communication skills caused by the pandemic. Over 100 investors back the launch.

By Shannon Williams • 2 min read • Wed, 1st Sep 2021
Code outside the box: Why customisable solutions are better
Unified Communications

Code outside the box: Why customisable solutions are better

Twilio allows for innovators, both big and small, from across every industry to reinvent how companies engage with their customers.

By Nick Forrester • 6 min read • Fri, 6th Aug 2021
8x8 unveils Experience Communications as a Service to help organisations meet new work requirements
Unified Communications

8x8 unveils Experience Communications as a Service to help organisations meet new work requirements

8x8 introduces Experience Communications as a Service (XCaaS; merging UCaaS and CCaaS to enhance employee and customer experiences.

By Shannon Williams • 3 min read • Fri, 28th May 2021
Slack report predicts 'the death of email' as app usage climbs
Unified Communications

Slack report predicts 'the death of email' as app usage climbs

Apps are the preferred form of communication for 87% of Australian knowledge workers, according to a study by Slack.

By Staff Writer • 3 min read • Wed, 19th May 2021
Increased demand for digital infrastructure sees Teltrac expand to southern NZ
Unified Communications

Increased demand for digital infrastructure sees Teltrac expand to southern NZ

Teltrac will open in the southern region of the country with presence across three cities, Dunedin, Invercargill and Queenstown.

By Shannon Williams • 3 min read • Thu, 8th Apr 2021
Gartner forecasts market boom for social and collaboration tools
Unified Communications

Gartner forecasts market boom for social and collaboration tools

The sharp uptake of social and collaboration tools in 2020 was far from a short term fad while people worked from home.

By Staff Writer • 2 min read • Thu, 25th Mar 2021
Why mobile messaging can improve the COVID-19 vaccine rollout
Health Technologies

Why mobile messaging can improve the COVID-19 vaccine rollout

Australia and New Zealand plan to use mobile messaging to drive their COVID-19 vaccination campaigns and build citizen trust in the process.

By Mohamed Odah • 4 min read • Tue, 23rd Mar 2021
2talk launches mobile plans, offers complete communications solution
Unified Communications

2talk launches mobile plans, offers complete communications solution

Business cloud service provider 2talk has launched mobile plans, adding to its broadband and IP Voice products.

By Shannon Williams • 2 min read • Fri, 19th Mar 2021