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Change Management Stories - Page 19

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Change Management stories

The big costs of running a growing business on small-business accounting software
Digital Transformation

The big costs of running a growing business on small-business accounting software

As finance teams juggle manual workarounds, the hidden cost of small-business software can outweigh subscriptions once revenue passes USD $10 million.

By Annexa • 4 min read • Tue, 23rd Jun 2026
Thomson Reuters warns of AI execution gap in firms
Data Protection

Thomson Reuters warns of AI execution gap in firms

Client mandates and staff retention are at risk as most professional services firms struggle to turn widespread AI use into daily practice.

By Karen Joy Bacudo • 4 min read • Tue, 23rd Jun 2026
Only 19% of retail supply chain decisions land as planned
Data Analytics

Only 19% of retail supply chain decisions land as planned

Retailers are seeing more than four in five major supply chain decisions run into trouble, with unintended trade-offs hitting operations elsewhere.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 22nd Jun 2026
Quest study finds hidden tax on ad-hoc data delivery
Data Analytics

Quest study finds hidden tax on ad-hoc data delivery

Ad-hoc data work is draining staff time and slowing AI projects, as only a quarter of large firms have structured data programmes.

By Mark Tarre • 5 min read • Mon, 22nd Jun 2026
AI fears push one in three workers to quit industry
Digital Transformation

AI fears push one in three workers to quit industry

A survey of 2,500 knowledge workers found AI anxiety is driving 33% to consider switching industries, with younger staff most worried.

By Sean Mitchell • 4 min read • Sat, 20th Jun 2026
Skillsoft launches AI dashboards for manager insight
Software-as-a-Service

Skillsoft launches AI dashboards for manager insight

Managers can now spot skills gaps and compliance risks in real time, as Skillsoft's new dashboards aim to guide staffing decisions.

By Mark Tarre • 4 min read • Fri, 19th Jun 2026
One in three workers eye industry exit over AI fears
Digital Transformation

One in three workers eye industry exit over AI fears

AI anxiety is pushing a third of knowledge workers to consider quitting their industry, raising turnover risks for employers.

By Sofiah Nichole Salivio • 4 min read • Fri, 19th Jun 2026

Stories from Other Regions

Change Management stories

AI scheduling tool cuts aged care rostering delays
Data Protection

AI scheduling tool cuts aged care rostering delays

Aged care staff are spending half as long on morning rostering after an AI system recovered 15 hours a week at ECH.

By Mark Tarre • 4 min read • Tue, 23rd Jun 2026
Malaysia financial firms lag in AI scaling, report finds
Digital Transformation

Malaysia financial firms lag in AI scaling, report finds

Despite widespread pilots, only 17% of Malaysian financial institutions have scaled strategic AI initiatives, a new report says.

By Karen Joy Bacudo • 4 min read • Tue, 23rd Jun 2026
Canon Business Services launches AI security advisory
Data Protection

Canon Business Services launches AI security advisory

Australian businesses risk data leaks and governance gaps as staff adopt AI tools faster than employers can set rules and training.

By Sean Mitchell • 4 min read • Tue, 23rd Jun 2026
Cake & Arrow says insurance AI needs better workflow fit
Customer Relationship Management

Cake & Arrow says insurance AI needs better workflow fit

Insurers risk wasted AI spending unless new tools fit agents' daily workflows, as Cake & Arrow's research found uneven uptake and patchy support.

By Karen Joy Bacudo • 5 min read • Tue, 23rd Jun 2026
Axiologik hires two principals as AI demand surges
Digital Transformation

Axiologik hires two principals as AI demand surges

The Leeds consultancy is adding 15 AI roles as clients grapple with data and governance hurdles that keep pilots from reaching production.

By Sean Mitchell • 3 min read • Mon, 22nd Jun 2026
Autonomous IT sounds great. Here's what it actually takes to get there
Hybrid Cloud

Autonomous IT sounds great. Here's what it actually takes to get there

The biggest gains from autonomous IT come from cleaner CMDBs and faster incident resolution, not new software, as firms join up existing tools.

By Zana Stojanovski • 7 min read • Mon, 22nd Jun 2026
Australians use AI widely, but trust & standards lag
Software-as-a-Service

Australians use AI widely, but trust & standards lag

But 56 per cent of users rely on unapproved tools, leaving Australian employers to tackle security, compliance and trust gaps.

By Sofiah Nichole Salivio • 4 min read • Mon, 22nd Jun 2026
Zapier survey says 92% of the sales leads are dropped
Software-as-a-Service

Zapier survey says 92% of the sales leads are dropped

Missed revenue is mounting as 92% of sales managers say qualified leads are dropped each month, despite widespread AI adoption.

By Sofiah Nichole Salivio • 4 min read • Sat, 20th Jun 2026
NSWRL shifts contact centre to Teams with rapid rollout
Unified Communications

NSWRL shifts contact centre to Teams with rapid rollout

Call handling has been centralised in Microsoft Teams, with NSWRL reporting a 17-second average wait after the switch.

By Sean Mitchell • 4 min read • Sat, 20th Jun 2026
UK tech leaders say AI should augment workers, not replace
Software-as-a-Service

UK tech leaders say AI should augment workers, not replace

Executives say the real productivity gain lies in cutting routine tasks, as firms use AI to free staff for higher-value work and judgement.

By Mark Tarre • 4 min read • Fri, 19th Jun 2026
UK finance roles demand AI experience as skills lag
Data Protection

UK finance roles demand AI experience as skills lag

Only about one in 10 senior finance candidates can prove practical AI use, leaving UK employers short of leaders able to meet new hiring demands.

By Karen Joy Bacudo • 4 min read • Fri, 19th Jun 2026