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Business Transformation Stories - Page 3

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Business Transformation stories

Code and Theory appoints Harsh Kapadia for enterprise creative
Digital Transformation

Code and Theory appoints Harsh Kapadia for enterprise creative

The new division will strengthen Code and Theory's push into large-client transformation work as it deepens ties with Adobe and IBM.

By Sofiah Nichole Salivio • 3 min read • Last month
Hospitality POS shifts to connected self-service platforms
Software-as-a-Service

Hospitality POS shifts to connected self-service platforms

Operators could lift spend and speed service as hospitality payments move from fixed terminals to connected platforms across venues.

By Sofiah Nichole Salivio • 4 min read • Last month
AI reshapes leadership & customer service, say execs
Digital Transformation

AI reshapes leadership & customer service, say execs

Many organisations are still testing AI in pilots, as executives say trust, governance and measurable results now matter more than hype.

By Sofiah Nichole Salivio • 4 min read • Last month
AI investments face tougher scrutiny over returns & risk
Manufacturing

AI investments face tougher scrutiny over returns & risk

Boards are demanding clearer strategy and proof of savings as manufacturers and retailers move AI from pilots into core operations.

By Sofiah Nichole Salivio • 5 min read • Last month
AI use surges in global mobility, but governance lags
Data Protection

AI use surges in global mobility, but governance lags

The technology is spreading fast across mobility teams, but only 6% have embedded it into structured workflows and controls remain patchy.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Why AI and composable architectures are changing the ERP playbook
Digital Transformation

Why AI and composable architectures are changing the ERP playbook

Enterprise buyers can sidestep disruptive ERP overhauls by layering AI and orchestration onto existing systems, reducing risk and freeing budget.

By Joe Locandro • 4 min read • Last month
VIVERE Group picks Rimini Street to support SAP ECC
Software-as-a-Service

VIVERE Group picks Rimini Street to support SAP ECC

The move will free VIVERE Group's IT staff to focus on digital transformation as the Indonesian firm avoids a costly SAP S/4HANA upgrade.

By Mark Tarre • 4 min read • Last month
AI leaders warn of cyber risk & human oversight gaps
Robotics

AI leaders warn of cyber risk & human oversight gaps

Attackers can now weaponise newly disclosed flaws in hours, leaving businesses exposed unless security teams move to real-time oversight.

By Mark Tarre • 5 min read • Last month
CI&T & Mistral strike Latin America AI partnership
Hybrid Cloud

CI&T & Mistral strike Latin America AI partnership

Enterprise customers in Latin America could gain more control over AI deployment as CI&T and Mistral team up on private model stacks.

By Sean Mitchell • 3 min read • Last month
AI shifts from novelty to infrastructure, firms say
Digital Transformation

AI shifts from novelty to infrastructure, firms say

Firms say the bigger payoff now lies in embedding AI into logistics, security and data systems, while poor governance leaves firms exposed.

By Sofiah Nichole Salivio • 4 min read • Last month
Executives warn AI adoption outpaces governance & ROI
Robotics

Executives warn AI adoption outpaces governance & ROI

Wider use of AI is raising fresh concerns over security, skills and ROI as businesses race ahead of governance and controls.

By Sofiah Nichole Salivio • 5 min read • Last month
Most CX leaders see little AI impact, despite spend
Digital Transformation

Most CX leaders see little AI impact, despite spend

Most firms are still increasing AI budgets, even as 57% of CX leaders say the technology has delivered little or no impact on operations.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

Business Transformation stories

Australia lags on AI governance as adoption races ahead
Digital Transformation

Australia lags on AI governance as adoption races ahead

Only 22% of Australian organisations say they are ready to govern AI safely, as spending and use surge across daily operations.

By Mark Tarre • 5 min read • Last month
AI shifts focus to governance across enterprise security
Software-as-a-Service

AI shifts focus to governance across enterprise security

Boards now face rising pressure to govern AI agents and multiple tools as enterprises embed the technology across security, CX and IT.

By Sofiah Nichole Salivio • 4 min read • Last month
AI Appreciation Day spotlights India's growth stakes
Data Protection

AI Appreciation Day spotlights India's growth stakes

Indian firms and schools face a widening AI skills gap as leaders warn of productivity gains, job disruption and ethical risks.

By Sean Mitchell • 4 min read • Last month
Crescendo appoints Andy Lee as Chief Executive Officer
Software-as-a-Service

Crescendo appoints Andy Lee as Chief Executive Officer

The move signals a push to win larger enterprise clients as the company seeks to replace fragmented customer service systems with AI-native software.

By Sofiah Nichole Salivio • 4 min read • Last month
UK businesses overstate AI progress, EXL research finds
Data Analytics

UK businesses overstate AI progress, EXL research finds

Only 12% of UK companies qualify as AI leaders, with most still struggling to turn pilot projects into measurable returns.

By Joseph Gabriel Lagonsin • 3 min read • Last month
KPMG sees AI surge as firms struggle to prove value
Digital Transformation

KPMG sees AI surge as firms struggle to prove value

Nearly half of businesses have paused or scaled back AI projects as weak cost tracking leaves returns unproven and security gaps widen.

By Sean Mitchell • 6 min read • Last month