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Retail sector set to account for almost half of embedded finance market
Fintech

Retail sector set to account for almost half of embedded finance market

Embedded finance is projected to be worth US$3.5 trillion to the global retail sector, accounting for 49% of the market within a decade, says Mambu report.

By Shannon Williams • 4 min read • Fri, 3rd Dec 2021
Qualtrics named Leader for Voice of the Customer by Gartner
Customer Experience

Qualtrics named Leader for Voice of the Customer by Gartner

Qualtrics has been recognized as a leader in the 2021 Gartner Magic Quadrant for Voice of the Customer, with its CustomerXM platform.

By Shannon Williams • 3 min read • Fri, 3rd Dec 2021
Infosys: Digital accessibility still needs work in ANZ region
Report

Infosys: Digital accessibility still needs work in ANZ region

New research from Infosys reveals a digital inclusion gap among New Zealand organisations, with 62% in the adopter phase of their digital accessibility journey.

By Catherine Knowles • 5 min read • Fri, 3rd Dec 2021
ConnectWise bolsters CX portfolio with SmileBack acquisition
Customer Relationship Management

ConnectWise bolsters CX portfolio with SmileBack acquisition

ConnectWise will now own and develop the SmileBack customer feedback system, which is designed specifically for the MSP market.

By Staff Writer • 3 min read • Fri, 3rd Dec 2021
Cyber threats escalating as alliances between threat actors grow
Malware

Cyber threats escalating as alliances between threat actors grow

Cyber threats are escalating as alliances between threat actors grow, according to cybersecurity firm Group-IB.

By Shannon Williams • 7 min read • Thu, 2nd Dec 2021
IBM continues to invest in hybrid cloud and AI strategy with latest acquisition
Digital Transformation

IBM continues to invest in hybrid cloud and AI strategy with latest acquisition

IBM acquires Australian digital transformation services company SXiQ to enhance its hybrid cloud and AI strategy.

By Catherine Knowles • 3 min read • Thu, 2nd Dec 2021
How retailers can accelerate their business through card-linked loyalty programs
Data Analytics

How retailers can accelerate their business through card-linked loyalty programs

Card-linked loyalty programs offer a seamless way for retailers to build stronger customer relationships. Find out the benefits in this article.

By Cary Lockwood • 4 min read • Thu, 2nd Dec 2021
AI-driven counter fraud platform utilised by eftpos to help prevent cybercrime
Artificial Intelligence

AI-driven counter fraud platform utilised by eftpos to help prevent cybercrime

eftpos launches AI-driven counter fraud platform to combat online cybercrime in Australia. Developed by Featurespace. #Cybersecurity #AI #Australia.

By Mitchell Hageman • 3 min read • Thu, 2nd Dec 2021
From AI shop assistants to virtual changing rooms: Why human-centric tech will define the future of retail
Customer Relationship Management

From AI shop assistants to virtual changing rooms: Why human-centric tech will define the future of retail

The COVID-19 pandemic has driven Australians to online shopping, but there's still a desire for in-store experiences. How can retailers recreate this online?.

By Andal Alwan • 4 min read • Thu, 2nd Dec 2021
TeamViewer appoints new APAC president to further extend reach across the region
Partner Programmes

TeamViewer appoints new APAC president to further extend reach across the region

TeamViewer has announced the appointment of Sojung Lee as the new APAC president, with the company looking to enhance its growth within the region.

By Mitchell Hageman • 3 min read • Wed, 1st Dec 2021
WSO2 announces $90m funding will be used to drive global expansion
Customer Relationship Management

WSO2 announces $90m funding will be used to drive global expansion

WSO2 has announced that the company has closed $90 million in financing from client vehicles, advised by Goldman Sachs Asset Management Private Credit.

By Catherine Knowles • 3 min read • Wed, 1st Dec 2021
Remote work will be driven by managed services going forward
Virtual Private Networks

Remote work will be driven by managed services going forward

Reflecting on the past year, it's clear that remote work played a significant role in maintaining business operations across ANZ.

By Geoffrey Willison • 4 min read • Tue, 30th Nov 2021
Board International Australia partners with Decision Inc. to enhance development strategies
Data Analytics

Board International Australia partners with Decision Inc. to enhance development strategies

Decision-making platform provider Board International has announced a new partnership with data and analytics consultancy company Decision Inc. Australia.

By Mitchell Hageman • 2 min read • Tue, 30th Nov 2021
Q&A: Meet Green Light Worldwide's NZ resource manager Regie Saylo
Human Capital Management

Q&A: Meet Green Light Worldwide's NZ resource manager Regie Saylo

Green Light Worldwide gains momentum in New Zealand, expanding its presence to meet growing demand in the IT market.

By Sara Barker • 6 min read • Tue, 30th Nov 2021
2021 the year of retention for retailers - report
Buy Now Pay Later

2021 the year of retention for retailers - report

Flexible payment options and transparent delivery are key factors driving online shoppers in Australia and New Zealand, says BigCommerce report.

By Shannon Williams • 5 min read • Mon, 29th Nov 2021

Stories from Other Regions

Australian stories

Australians have mixed feelings on cybersecurity priorities according to new PWC research
Breach Prevention

Australians have mixed feelings on cybersecurity priorities according to new PWC research

Australians have been found to have seemingly mixed priorities when it comes to cybersecurity, a new study by PWC has revealed.

By Mitchell Hageman • 4 min read • Thu, 2nd Dec 2021
Macquarie Cloud Services makes Aussie first with new Azure portal
Virtualisation

Macquarie Cloud Services makes Aussie first with new Azure portal

Macquarie Cloud Services has become the first provider in Australia to offer a self-service Azure optimisation portal, providing cost savings up to 26%.

By Catherine Knowles • 3 min read • Wed, 1st Dec 2021