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Immersive CX is the new way to win and keep customers
Customer Experience

Immersive CX is the new way to win and keep customers

Latest Zendesk research signals a dramatic shift in expectations, with over two-thirds of Australian business leaders rethinking the entire customer experience.

By Gaurav Sharma • 6 min read • Fri, 20th Jan 2023
Red Hat announces new ANZ Regional VP & General Manager
Digital Transformation

Red Hat announces new ANZ Regional VP & General Manager

Red Hat appoints Enzo Compagnoni, ANZ Senior Director for Enterprise Sales, as ANZ Regional VP & GM to lead the business, drive digital transformation.

By Zach Thompson • 2 min read • Fri, 20th Jan 2023
Dicker Data brought on as WatchGuard's ANZ distributor
Firewalls

Dicker Data brought on as WatchGuard's ANZ distributor

Dicker Data will gain access to distribute the entire range of WatchGuard's products in the Australian market, joining Dicker Data NZ.

By Catherine Knowles • 3 min read • Thu, 19th Jan 2023
ANZ digital finance transformations falling behind
Digital Transformation

ANZ digital finance transformations falling behind

Only 5% of Australian organisations and 2% of their New Zealand counterparts have a strategy to accomplish a robust digital finance transformation.

By Tom Raynel • 3 min read • Thu, 19th Jan 2023
Malware-delivering cloud apps nearly tripled in 2022
Malware

Malware-delivering cloud apps nearly tripled in 2022

More than 400 distinct cloud applications delivered malware in 2022, nearly triple the amount seen in the prior year.

By Shannon Williams • 4 min read • Thu, 19th Jan 2023
Stemly using SnapLogic for stronger ML capabilities
Customer Experience

Stemly using SnapLogic for stronger ML capabilities

Stemly is using SnapLogic to strengthen its machine learning (ML) capabilities, which has given the company the data it needs for better customer experiences.

By Zach Thompson • 3 min read • Wed, 18th Jan 2023
Manhattan Associates predicts retail tech trends for 2023
Robotics

Manhattan Associates predicts retail tech trends for 2023

The Australian retail landscape will see limited stock, growing volumes of returns and increased customer expectations for online deliveries.

By Gaurav Sharma • 4 min read • Wed, 18th Jan 2023
Epson makes the CDP A list for environmental initiatives
Supply Chain

Epson makes the CDP A list for environmental initiatives

Epson was recognised for reducing greenhouse gases by transitioning to renewable electricity and comprehensiveness of its information disclosure.

By Gaurav Sharma • 3 min read • Wed, 18th Jan 2023
HPE promotes team member to South Pacific Managing Director
Platform-as-a-Service

HPE promotes team member to South Pacific Managing Director

Hewlett Packard Enterprise has promoted Christian Weber to VP and Managing Director of HPE South Pacific, bringing a passion for employee development.

By Zach Thompson • 2 min read • Tue, 17th Jan 2023
Cognizant appoints new Country Leader for Australia
Partner Programmes

Cognizant appoints new Country Leader for Australia

Cognizant appoints Rob Marchiori as Country Leader in Australia to innovate and execute strategies, driving growth for the company's Australia business.

By Tom Raynel • 2 min read • Tue, 17th Jan 2023
Chubb has strengthened its Executive Leadership Team
Chief Financial Officer

Chubb has strengthened its Executive Leadership Team

Chubb strengthens Executive Leadership Team to increase oversight of global sales and operations, focusing on people, process & portfolio.

By Zach Thompson • 3 min read • Tue, 17th Jan 2023
Radware launches new cloud security centres in Australia and New Zealand
Cloud Security

Radware launches new cloud security centres in Australia and New Zealand

The facilities will reduce traffic latency as well as increase service redundancy and mitigation capacity to help customers defend against attacks.

By Shannon Williams • 3 min read • Tue, 17th Jan 2023
Responsible use of technology pressing business need
Cloud Services

Responsible use of technology pressing business need

New report finds that 73% of business leaders see responsible use of technology as a crucial business priority.

By Shannon Williams • 3 min read • Mon, 16th Jan 2023
Lenovo ThinkBook Plus reinvents rotating display form factor
Unified Communications

Lenovo ThinkBook Plus reinvents rotating display form factor

The company also announced powerhouse ThinkBook 16p Gen 4 and innovative Lenovo Magic Bay accessories, and a new ThinkBook 13x Gen 2 Wireless Dock.

By Gaurav Sharma • 10 min read • Fri, 13th Jan 2023

Stories from Other Regions

Australian stories

New Cyber & Technology leaders at FTI Consulting
Cybersecurity

New Cyber & Technology leaders at FTI Consulting

FTI Consulting appoints two Senior Managing Directors in Sydney - Wouter Veugelen & Michael Khoury - to enhance cybersecurity and technology services.

By Tom Raynel • 2 min read • Tue, 17th Jan 2023
Public cloud hasn't delivered, but a time warp back to three-tier isn't the answer
Data Protection

Public cloud hasn't delivered, but a time warp back to three-tier isn't the answer

Australian firms find shifting apps in and out of public cloud costly and complex. Retreating to outdated three-tier systems isn't the solution, experts warn.

By Jim Steed • 4 min read • Mon, 16th Jan 2023
Why the water industry cannot ignore digitisation
Customer Experience

Why the water industry cannot ignore digitisation

Embracing change vital for a digitised future: water utility organisations must prepare for a digitised future by embracing cultural and technological changes.

By Gerhard Loots • 5 min read • Mon, 16th Jan 2023