The Ultimate Guide to Airlines
A curated Kiwi edition of IndustrialDay news, analysis, interviews, reviews, job moves, and related resources for Airlines.
What to know about Airlines
Airlines sit at the intersection of customer experience, complex operations, digital infrastructure and constant commercial pressure. Stories under this tag explore how carriers and aviation partners use data, cloud platforms, AI, payments, loyalty tools and connectivity to improve booking, servicing, inflight experiences and day-to-day operations.
Readers will also find reporting on the risks shaping the sector, from cyber attacks and fraud to outages, service reliability and the challenge of modernising legacy systems without disrupting travellers. Whether the focus is biometrics, retailing, baggage, maintenance, sustainability or personalised offers, this tag shows how technology is reshaping air travel and why every systems decision now has a direct impact on passenger trust and business performance.
Kiwi Airlines News
Regional stories with direct local relevance
Aviation communications become vital to supply chains
Airlines need earlier, more reliable updates to plan around late deliveries and repairs as supply chain failures cost at least USD $11 billion.
New Zealand agents seek Fiji tax talks over bookings
Holidaymakers could face extra costs on already paid-for Fiji trips unless a new tourism tax is grandfathered for existing bookings.
Enhanced safety potential and lower maintenance costs
Airlines could cut repainting and downtime as the new drone system measures coating wear more precisely in about 30 minutes.
Inside Auckland Airport’s multi-billion-dollar redevelopment
Travellers will soon pass under one roof as the airport replaces its ageing 57-year-old domestic terminal in a NZD $3.9 billion rebuild.
Could COVID-19 help stop global warming?
Lockdowns are set to cut CO2 emissions by at least 5% this year, but any climate gain could be erased unless stimulus backs cleaner growth.
The real test comes in the second half
Bond markets and prolonged virus disruption could strain weaker firms, with airlines, shipping and non-food retail facing the biggest risk.
Expert Columns
Aviation communications become vital to supply chains
Why enterprise AI must learn to act, not just talk
AI can inspire travel, but it still can't book it. That's about to change
A deep dive into ANZ's travel insurance landscape - through the lens of payments
Non-human identities: The invisible security threat reshaping identity access management
Recent Airlines News
Ant International launches FalconTST 2.0 for banks
Barclays, Citi, Deutsche Bank and Standard Chartered are using the model to improve cash-flow and FX forecasts, with accuracy above 93%.
Asia-Pacific travellers face confidence gap in bookings
Travel brands may need to win confidence, not just attention, as 60% of Asia-Pacific consumers say they feel sure about choosing a destination.
Custom Travel Solutions wins Silver for AI customer support
Its AI overhaul has cut quality review time by 80% and lifted customer sentiment 11% since 2023, as travel support volumes rose.
Australia & New Zealand lead in agentic AI adoption
Consumers in Australia and New Zealand are facing longer waits and repeated handovers as companies rush to deploy agentic AI, Genesys found.
Singapore to host airport expo amid USD $240 billion boom
Airport operators in Asia and the Middle East face pressure to add capacity and modernise as traffic is forecast to surge over the decade.
Workiva names Deloitte, VantagePoint & Alpha FMC winners
Deloitte's sixth straight global honour underlines rising demand for software partners that can join reporting, risk and sustainability systems.
SITA buys Big Blue Analytics to boost disruption recovery
Airlines could trim disruption costs by up to 30% as SITA folds Big Blue Analytics' recovery software into its operations portfolio.
AIONOS & Black Box form AI infrastructure alliance
Enterprises in India and beyond stand to gain a single vendor for AI infrastructure and software as the firms target GCC demand and global expansion.
SITA buys Big Blue Analytics to boost airline recovery
Airlines could save millions as the takeover adds an AI disruption tool that cuts recovery costs by up to 30%, SITA says.
Emburse launches AI agent to prepare expense reports
Employees could soon spend far less time on claims, as the new system cuts expense report preparation from 30 minutes to under five.
Gigs partners with ShopBack to launch travel eSIM in Asia-Pacific
Travel customers in seven markets can now buy and manage eSIM data inside the ShopBack app, avoiding roaming charges and extra sign-ups.
Viasat launches ViaSat-3 F3 to boost Asia-Pacific links
Extra capacity for airlines, ships and remote broadband users in Asia-Pacific is expected later this year after the satellite’s deployment and testing.
SITA launches managed airport network service with HPE
Airports could cut downtime and costs as SITA takes over network operations across terminals, hangars and airline centres using HPE technology.
One-third of FIFA World Cup partners lack email protection
Fans face a higher risk of phishing as most FIFA World Cup 2026 partners still lack the strict email checks that block spoofed messages.
SITA says fragmented data hinders aviation tech spend
Fragmented information is curbing aviation’s return on a USD $50.8 billion technology bill as delays, AI and security efforts suffer.
Kiwis turn to travel agents amid Middle East disruption
Uncertainty over Middle East routes is pushing more New Zealanders to travel agents, with 82% now avoiding the region, TAANZ says.
Outpayce & Riskified launch airline fraud protection
Airlines could cut chargebacks and manual review costs as Outpayce adds Riskified's fraud screening to its payments platform worldwide.
Amperity expands Australian operations with AWS rollout
Australian retailers and other regulated firms can now keep customer data in-country as Amperity adds AWS hosting in Sydney and Melbourne.
Custom Travel Solutions launches RouteStack for AI bookings
The move could let travellers book hotels inside chatbots without restarting searches, as AI assistants gain live inventory access and checkout links.
Asia-Pacific airlines lead global inflight Wi-Fi adoption
Passengers on Asia-Pacific legacy carriers are far more likely to get onboard internet, with 95% of fleets now partly or fully equipped.